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Macbook Pro Retina 13" late 2013 (Haswell) UI Lag

My config: 2.6/16/256, 10.9 (Mavericks)


NOTE: Outside of the issues mentioned, this computer has been great. Awesome build quality, perfect size and weight, Retina screen is outstanding, CPU is snappy, boot and wake from sleep is blazing, it makes ZERO noise, even under heavy usage it only gets mildy warm and it gets great battery life.


Here's my problem: While the machine is wonderful in many aspects, it is far from the smooth experience we have come to expect from Apple products. As mentioned in the title, the UI is a step behind and the smooth transitions of non-retina models are stuttery a jerky on the retina.


Some examples of UI issues that I've replicated on floor models at the Apple store are:

1. Putting certain stock apps in fullscreen show choppy animation (Finder, Safari, Chrome, Maps) while others are buttery smooth (iPhoto).

2. Mission control stutters occasionally (usually when one of the above offenders are open).

3. Preview of any large .jpg or RAW image will cause significant lag when putting it into fullscreen. It literally trips the entire way.

4. Swiping between full screen apps will cause light animation stutter.


To troubleshoot it, I've done a few things.


1. Brought it to the genius bar. They checked all of the harware and ran a number of other diagnostics (including resetting the PRAM). While they confirmed the issues I have mentioned, they told me to wait for a software update that will resolve them.

2. Tried things that others have reportedly worked for them: Deleting windowservers in Library, etc.

3. Downloaded "Display Menu" from the App Store so that I can manipulate resolution settings. Interestingly enough, Display Menu hasn't optimized all of their settings for Retina and choosing any stock settings (including best for retina 1280x800) lowers the overall image quality. When in Display Menu's version of 1280x800, all of the problems (outide of the preview issue) dissapeared. Animations were back to being buttery smooth. This leads me to belive that Iris isn't quite up the the task of Retina.


I'm hoping that Apple didn't purposely release these Pro's without considering the GPU's ability to offer a "smooth ride". Has anyone else experienced this? If it is indeed a driver issue, I hope that Apple addresses this sooner than later. Based off of forums from early 2013 rMBP owners, it doesn't look like that will be the case.


Are you experiencing this also and have you found any true solutions?

MacBook Pro with Retina display, OS X Mavericks (10.9), 13-inch 2.6/16/256

Posted on Nov 10, 2013 9:30 PM

Reply
355 replies

Jan 4, 2014 3:12 AM in response to wilda flex

Wow. I've just downloaded that tool and set my resolution to 1440x900 (not high res) and it's butter smooth now.... That *****. This is more than enough proof that the video card simply can't handle the retina screen. For me, the problem is most apparent on Google+.... as a tech enthusiast, this is one of my favorite sites.


Thank you very much wilda flex for this, at least now I know how I can make it smooth if I need to. (thank you thank you)


Oh Apple, can you please come up with some sort of solution or do we need to wait for the next generation of MBPr ?

Jan 4, 2014 10:55 AM in response to cultavix

I recently installed Windows Pro 8.1 just to compare and guess what it was buttery smooth. Everything worked actually almost perfectly. The hardware is capable for the so called retina resolution. Mavericks just hasnt been optimised yet IMHO. If it was not capable then it would've had UI lags on the native resolution too. Also I don't really understand people setting it for the non high res and telling that it is cool. Yes it does work smoothier but everything looks rubbish. So what's the point in even getting the rMBP. In that case it's better to get the MBA. Personally I prefer the IPS display for its better quality so I chose rMBP. Just hope Mavericks will be finally optimised and done as soon as possible.

Jan 4, 2014 12:33 PM in response to iam2012

iam2012 wrote:


Also I don't really understand people setting it for the non high res and telling that it is cool. Yes it does work smoothier but everything looks rubbish. So what's the point in even getting the rMBP. In that case it's better to get the MBA.


i understand your point, but for me the real estate is important, otherwise i would have bought the MBA 2013.

You can see the difference between highDPI and non-highDPI, but i wouldnt call it rubbish (does the MBA screen look rubbish?).


in the end im happy to have found a workaround until mavericks is stable in terms of UI.


regards

wilda flex

Jan 4, 2014 2:45 PM in response to JovZun

I have the highest end MacBook Pro Retina Display 15 inch late 2013. I am experiencing lag issues when scrolling through itunes, the app store, adobe creative cloud desktop installer, etc. It is very frustrating considering the specs of this machine. Before this laptop I had a 2012 MacBook Air which is half the price of the MBPR and did not have these issues. PLEASE FIX NOW APPLE.

Jan 5, 2014 2:22 AM in response to wilda flex

100% agree with wild flex, I've been using non-hidpi mode (1440x900 is my preference) using RDM and my computer has been given a significant performance boost. You do lose some of the sharpness in things like text (most noticeably anyway) but videos, photos, etc are still seemingly exactly the same.


It's worth to mention that this feels like a proper macbook pro now, smooth as butter.


I certainly hope that Apple do come up with a solution to allow me to use HiDPI mode all of the time... shame.


BTW- The 15inch retina model is not affected, it's very smooth even in HiDPI mode.


What I don't understand is how an ARM processor in the iPAD Mini 2 retina can product such good results at very high resolutions whilist a dual core i5 with 8GB RAM struggless....

Jan 5, 2014 6:42 AM in response to cultavix

The 15inch model is affected greatly! I took mine back for this reason. Had the 2gb VRAM GT 750 model for video editing, it couldn't even handle FCP X smoothly! I was very disappointed. Same went for Adobe premiere pro CC. The only editing program I could use while I had it, (and it worked very well) we an old Final Cut Pro 6 copy I had. Didn't matter if it wasn't retina optimized. I had it scaled to the max resolution and the screen real estate it provided was like working on the 27inch iMac screen in its highest resolution.

Jan 5, 2014 1:11 PM in response to cultavix

cultavix wrote:


What I don't understand is how an ARM processor in the iPAD Mini 2 retina can product such good results at very high resolutions whilist a dual core i5 with 8GB RAM struggless....

This is called optimization. That's why the iPhone works smoothier on less powerful hardware compare to andriod phones. Mavericks needs to be optimized to work smoothly on new rMBPs

Feb 8, 2014 9:13 AM in response to JovZun

I have a brand new late 2013 13" rMBP, i5 2.4GHz, 8GB RAM, 256GB SSD. I first noticed the lag in Firefox, then in Chrome, then in Remote Desktop client, and many others.


After 2 weeks of thinking the machine was just slow, and even exchanging it for another one, I realized that non-HiDPI resolutions are super smooth (I'm using RDM to set a non-HiDPI resolution). At the Apple Store they told me the apps I'm complaining about are not optimized for retina, that I should use Safari instead... even Safari isn't perfect, and I noticed a few lags in Mavericks UI too.


I'm very disappointed with this issue, it's my first Mac and this is spoiling the whole experience. What am I supposed to do? Keep retina disabled? What is the real issue? Maybe the Intel Iris isn't powerful enough? We're paying a premium to get a Mac and its retina screen, and I have to disable it to get smooth performances?


Not happy. I'd just like Apple to say something about the issue so I could know if it's going to be fixed in the future or not.

Feb 8, 2014 5:09 PM in response to akaris

Honesly, the best advice I can give you as someone who ended up keeping his is to evaluate your needs. I kept mine because I couldn't afford to fork over the extra $ for the 15inch and needed the computing power that this one had (the air wouldnt have done me too well). Also, because I'm doing alot of photoshop/lightroom/imaging, I wanted the depth of color that the retina display allows for.


My solution: set it to non-HiDPI when using Lightroom and/or working at multiple things at once. When I'm just using it for web browsing and especially reading, I set it back to retina. Not exactly a solution that I'm happy with considering the price I paid for this machine...but I just bit the bullet on this one. Hoping but not expecting Apple to do anything about this.


If the retina display doesn't matter too much to you and you don't need the 2.4ghz, DEFINTELY go with the Macbook Air. Much smoother experience and much less of a headache to deal with. I think Apple has ignored the quiet minority who care about a smooth user experience on this one.


My 2¢

Feb 8, 2014 5:47 PM in response to JovZun

I guess the Air's specs could be enough for me, but I just love that on the MBP I can set the resolution to 1680x1050 and have more space. Plus the gray frame around the Air's screen is plain annoying to me. The battery life of the Air is very appealing though. And I was happy to get retina's image quality.


I'll still think about it and decide if I keep it or not. Maybe I could exchange it for an Air and see how it goes. I would just like to know if it's a driver issue, an O/S issue, a software issue (Chrome, Firefox, etc.) or simply a hardware problem with the Intel Iris GPU.


Honestly I'm very surprised to run into an issue like this, I thought Apple products were 99.9% perfect... I think this retina lag is a huge issue and I'm just surprised so many people live with it without noticing/complaining about it.

Feb 8, 2014 6:12 PM in response to akaris

I honestly believe it to be a hardware issue. I don't think Iris is capable of fully dealing with the Retina display. Even if it is, Apple doesn't seem to be in any hurry to fix it. The lag issue has been around ever since the Retina Macbook was introduced. I am also very surprised that so many people don't notice it (or dont speak up about it).


All I'm saying is that if you keep it, you'll have to get used to the lag. I certainly wouldnt hold my breath.

Feb 8, 2014 10:03 PM in response to JovZun

I reckon that the hardware is more than capable. It looks like a graphics driver issue. The 10.9.2 update is supposed to fix it, so let's wait and see. Most owners (read: regular users) might have not even noticed those annoying lags so Apple doesn't react quickly like it was with the antenna or scuff gates. Anyway let's see and wait.

Feb 8, 2014 11:28 PM in response to iam2012

i do share your belief that it is an software/driver problem.


just to share if it might work for you guys, was browsing the utility folder and found this app migration assistant. opened it out of curiosity (hoping to have my macbook fixed. reset etc.)


i opened the migration assitant app,


what it did was it turned off all my running apps (possible to have turned off whatevers slowing my rMBP down) then exit and log back in,


after that i noticed my rMBP UI is fast and smooth again. now back on its running feet instead of crawling.


even opened multiple apps and activate the mission control multiple times to see if its not a joke. it seems to have been fixed. its now running smoothly like the first time i brought it out of the box.

Macbook Pro Retina 13" late 2013 (Haswell) UI Lag

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