Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Rainbow Screen at Startup

Two days ago I upgraded the RAM from 512MB to 2 Gigs on my Macbook. Occasionally I get a rainbow going across the screen. It isn’t the Spinning Rainbow, it’s simply a rainbow across the screen. It resembles the image you’d get when you surf to a closed TV channel but with more colours ( http://www.mountainsanatorium.net/images/t/tvtestpattern.jpg).

The problem didn’t start at once, at first the only problem which I noticed was a massive reduction in batterylife. About an hour and half (4 Hours to 2.5 Hours). It did bug me, and I did consider removing the Ram modules, but I decided against it. I figured that I might have just needed a battery re-calibration.

I read on the internet, that I should do an NVRAM reset to bring the battery life back. Around the same time I accidentally dropped my macbook about an inch-half of the ground where the LCD is located. A few seconds later I turned on the computer; and right then I first noticed the problem. I was able to fix it buy doing a NVRAM reset. Then I booted into OSX; after using it for a while I decided to do another reboot. It happened again. So I did another NVRAM clear, It didn’t work. I opened up my macbook and ejected the ram modules and put them back in. Nothing. I tried another NVRAM reset, this time it worked.

The Problem did not return for a good while, then this morning it happened again. I called the Apple Care, I was told to reinstall the old ram modules. The first thing I saw was the rainbow; but a simple NVRAM clear fixed the problem. I thought it might have had to with me reinstalling the so I ignored it at first. But I talked to my co-workers about the problem (all pc users I might add; and we all work tech support), they said it sounded like the Motherboard rejected the ram. Which makes sense to me (a new mac user).

Then I did one more restart, the problem returned. Finally I called Apple Care again. I wasn’t able to do get out of the Rainbow by doing a a NVRAM reset. He told me to run a “Extended Hardware Test.” I wasn’t able to do anything, while I was on the phone with him; he gave me a number for an authorized service tech. I decided to pop out the ram again, and push it back in. This time I was back in, with out doing a NVRAM reset. So I ran the hardware test, and it found no problems.

I googled the problem and one site suggested that I could have had a fried logic bored. I doubt that’s the case as I’m back in OSX. Most of my co-workers agree that their is a small chance the logic bored could have fried. I also did have myself properly grounded. The Apple Care tech, suggest it could be a video card problem.

The only thing which could indicate a problem is one screw, which was never bolted in properly. I am not ready to take my macbook in for a repair, because the Hardware test found absolutely no problems; and the service centre where I have to drop my macbook off, they will charge extra if they can’t find a problem.

Does anyone have any suggestions?

Macbook, Mac OS X (10.4.6)

Posted on Jul 10, 2006 11:43 AM

Reply
17 replies

Jul 11, 2006 5:57 PM in response to Mac-Medic

That's it. The problem did show up right after I reset my PRAM. I was told to do it after installing the new ram modules.

You know this is my first mac, and I am not very impressed by the quality. What happened to the legendary quality which all my mac friends spoke of? I never had these many problems with a PC…but then again HP never recognized that me getting heat sickness while Compaq Persario 2100 (model #:2197ca) was abnormal, until the warranty expired.

It is the first model so it would make sense. I hope Apple can fix this problem soon, but I don’t think I will be the first in line to buy the next Apple product. I will wait a good year, after the release date. Actually I will follow that rule for all products hence forth. I should add I was quite impressed by OSX.

Thanks for all help all of you provided. I think I will advise the service centre of this, but I'm going to have them look at the logic board, just to be sure.

Jul 17, 2006 2:17 PM in response to CanadianLiberal

Okay the problem is solved. TLD computers (an authorized mac repair shop), fixed it up for me.

My display settings were incorrect. And the screen rejected it. It might have had to do with the update to 10.4.7 which Apple did.

Display settings, I didn’t think of that. And I work tech support lol.

Owell, I get it back whenever I have time this week to go pick it up. I can't wait to get my Macbook back.

Rainbow Screen at Startup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.