Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MBP now and then asked to re boot

Hi . 3 times now in the week i have had a shadow go down the screen , And a pop up saying some thing about the mac need to shut down , if not done it will do so Automaticly, And then it shuts down and r boot,s . the other day, i had something els saying my IP address and some one els was using it. have i been hacked and got a trogen virus ? after the re boot I get this report i have sent. 3 times now. User uploaded file

MacBook Pro, iOS 5.1, Lion 8 gb ram Custom HD screen. 750

Posted on Nov 11, 2013 9:27 PM

Reply
22 replies

Nov 16, 2013 3:32 AM in response to diveactive

Well, you still have that outdated version of Parallels installed, and there's at least a little bit of an indication that Parallels could have caused the problem this time:


Last unloaded kext at 29878077684: com.parallels.kext.prl_usb_connect 7.0 15107.796624 (addr 0xffffff7f80b63000, size 28672)


I would strongly advise upgrading to a newer version of Parallels.


Other than that, you have only one other third-party kernel extension:


com.hzsystems.terminus.driver 4


I don't know what that is. If you can get rid of it, you should try to.

Nov 16, 2013 4:00 AM in response to thomas_r.

It just happened again twice in 30 min.


What is the problem and why can it not be fixed, Why should we be forced to keep spending money ,


sorry This mad me mad last time i up graded the computer, and it bankrupd, Me I am pn mart time work, not even meant to be working, here in asia, , trying to get back home and make some income from photography,, I have used parralels 5 times from the day i bought, it, I use it as i said before just to run my olf dive computer ptograms log book, Thans all, nestelger. I have spen a fortune on that from the time it came out, Are you sure this infecting my stabillity of OSX, m if so i think I will get some one to take this up with them. Somethings not right, I have had no problems with this for just over a year. Why should it start now?



I am not going to spend more money on it, I bought the up grade on line, the disc boxx still never got here. i had to down load it and then ask for the key.


I know your only trying to help, But this is frustrating,

Nov 23, 2013 6:44 PM in response to diveactive

I have taken out paralells wondows XP saved it to another drive, Deleted whats here Still it keep clowsing down saying the something is wrong , it does it intermitently , And mostly when i am using apperture 3 , When it restarts, Apperture goes into repair.




Please reply. Thank you


PS i have read other reports , its says Report this matter to Apple . How ?


Message was edited by: diveactive


Message was edited by: diveactive

MBP now and then asked to re boot

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.