iPad air reboot problem

Are lots of people meet the new iPad air restart problem? I have met it several times since I bought it a week. Any solution can avoid it or should I go to  store to change a new one As this is a really annoying problem.

iPad, iOS 7.0.3

Posted on Nov 12, 2013 12:13 AM

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131 replies

Nov 19, 2013 6:52 AM in response to MJL A

After running the 7.0.4 update on my original iPad Mini, now the device crashes / reboots randomly when I use it, several times a day


I have already tried a complete reset and restore. I redownloaded 7.0.4 using iTunes, setup as new but it is still happening.


Looking at the crash reports it generates it seems to be the same CrashReporter Key: 0076384824ac535f682de13bcb8f4db90a662ed2

(I don't know what that means). They are below


STACK+ITUNESCLOUDD

Incident Identifier: 99B3F2D5-58E3-4D5B-B20B-00A3C2D9229A

CrashReporter Key: 0076384824ac535f682de13bcb8f4db90a662ed2

Hardware Model: iPad2,5

OS Version: iPhone OS 7.0.4 (11B554a)

Kernel version: Darwin Kernel Version 14.0.0: Fri Sep 27 23:00:49 PDT 2013; root:xnu-2423.3.12~1/RELEASE_ARM_S5L8942X

Date: 2013-11-16 21:30:51 -0500

Exception Code: 0xdeaffeed

Reason: Power assertion timeout for "com.apple.itunescloudd.jaliscoBulkArtworkLoad". Simply releasing it now.

Backtrace for power assertion: pid 155 (0x31ca5ac9 0x31ca5f9f 0x3df4b 0x173cb 0x39149d07 0x3914fb9f 0x162cb 0x2edfe7db 0x2eea2995 0x39150273 0x3915006b 0x39150ce1 0x39150f59 0x3928bdbf 0x3928bc84)


Thermal data unavailable



PANIC.PLIST

Identifier: C46EBEEB-956E-438A-92D8-7A9BF71A8561

CrashReporter Key: 0076384824ac535f682de13bcb8f4db90a662ed2

Hardware Model: iPad2,5

Date/Time: 2013-11-16 22:56:29.635 -0500

OS Version: iOS 7.0.4 (11B554a)


CRC ERR!


RESETCOUNTER

Incident Identifier: 89A8B431-60AF-4E6B-A5DB-AC2FDBEED274

CrashReporter Key: 0076384824ac535f682de13bcb8f4db90a662ed2

Date: 2013-11-16 22:31:38 -0500

Reset count: 1

Boot failure count: 1

Boot faults: wdog

Boot stage: 16

Boot app: 2681261667

Nov 26, 2013 3:04 PM in response to MJL A

Same problem here. Brand new iPad Air 32GB wifi. After unpacking and upgrading to 7.04, installing a few apps , all worked fine for 2 days Now my iPad keeps rebooting itself !!! OVER AND OVER.

Tried resetting several times * pressing home + upper button)

The reset worjs, apple logo appears fir 10 secs or so, then a small rolling icon that stops rolling for minutes, then turns a bit. After several minutes: Ipad reboots itself.....

I can NOT stop this weird reboots.

Problem started while installing a new app from the appstore (was either Gmail or Googke Translator)

Nov 27, 2013 4:20 PM in response to MJL A

I have also been experiencing the same problem. I purchased the iPad air when it was first released and I am already on my third iPad because of this restarting problem.

Randomly at times my iPad will restart showing the white apple logo or it will experience low memory problems and crash and close my apps, particularly when I'm on Safari.

I'm unsure whether this is a hardware or software problem, but I wish something would be solved by Apple about this. I'm sick of exchanging iPads and having the same thing happen to me three times in a row!

Apart from this restarting/crashing problem the iPad air is perfect!

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iPad air reboot problem

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