iPad air reboot problem

Had one reboot with new IOS 7.1. Blue screen, then apple logo. 😕

Never had any real issues with apple devices until a few days ago when suddenly out of the blue the latest addition, an iPad Mini of my little one started to randomly reboot 1-2 times per hour.

Giving in to the 'update available' notice seemed like a good idea at the time, sparing me the efforts of a manual back-up and re-install.

Only that instead of 1-2 times per hour, updated to 7.1 it now rebooted every few minutes, sometimes re-booting whilst still in the the middle of booting.

The iPad had in 1 day way more reboots than my aging iphone had over its entire 'life'. 8-}

Only now I turned for the first time to apple support forums - and boy oh boy - what a mess.

Reboot-issues are being reported since many years and ......nothing.... from .......Apple.

It appears that after so many years with tons of automatic error reports flooding their system, the Apple guys still have no real clue what's behind all this ?

How else would you explain that a Firmware update fixes this issue for some of -one could describe as- batches but add other new -until then 'flawlessly operating' batches- to the reboot-club ?

The apparent total random nature of both the timing of rebooting as well as the wide spread of symptoms & potential alleviations described, raises a few question marks about the consistency in specs & parts of one specific model at the very least.

I finally succumbed, and sought out the assistance from the local Apple Authorized Service Center here in Singapore.

Great experience, the guy didn't bat an eyelid when I rocked up and advised him of my issues... The resolution was a replacement.

Was told it would be 3-5 working days, but it arrived for collection the next day (thumbs up for that)

Have now restored my iPad 3 data back to the replacement (after updating to 7.1), and no issues experienced so far...

So, my only conclusion is there were some units shipped that weren't 100% on the hardware quality, and I lucked out at my original purchase.

Anyhow, all's well that ends well for now :-)

If you are still having problems after the 7.1 update you should ask for a replacement as clearly there are some Ipad Airs with hardware faults.

It was only once after update, and after that, till now I have stabile work 😉

I have had the same problem with my apple I pad air. At least once a day the apple logo just appears and then goes to the lock screen for no reason. It seem that a lot of people are having this problem. Never had any problems with the i pad 2. Apple should deal with this software problem. This is getting on my neves. At first I thought it was the i pad air fault. Until I came on here.

I eventually took mine back to the Apple Store & they exchanged it for a "new" one - without a box! It works fine.

What version of software do you have? If it is up to date take it to apple.

Had reboots on air 7.1.1, took to the store & it was replaced. Set up as new, been a few days now - so far so good.

IiPad Air, 64GB, 7.1.2

Reboots in Safari about 5 times a day.

I can play a game for hours on end, I'm not proud, and nothing.

Use Safari and boom Goes the dynamite.

Does anyone have a solution instead of everyone saying just "it happened to me too"?