iPhone not receiving calls

When someone calls me it rings on their end but not on mine. I don't receive a missed call and so I have no knowledge of people ever calling me. I only receive text messages when I touch my phone also. I have checked network connection and there are no problems there. has anyone had any similar issues and a way to resolve this?


[Re-Titled by Moderator]

iPhone 5, iOS 7.0.3

Posted on Nov 12, 2013 7:03 AM

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Posted on Feb 1, 2014 4:58 PM

I had the same problem and here's how I fixed it: Go to Settings - Do Not Disturb - Allow Calls From. Check to make sure its set to Everyone. After downloading a software update my phone stopped ringing and when I checked this setting it had been set to Favorites so unless the call came from someone on my Favorites list it didn't ring. Hope this helps!

36 replies

Aug 6, 2015 1:01 PM in response to exxtraordinaryyx

Is there anyone out there that has Sprint for your cell phone and do you have problems with your phone not ringing when you have incoming calls. Mine shoves the call in the "missed call" list. I can have it in my hand and know someone is calling and there is no sound. I am on my umteenth iphone and have called both Apple (sent two phones back) and Sprint and both blame the other. My latest with Sprint is that there are so many calls using our tower, where ever that is is, that my calls are probably getting kicked off. Duh

Oct 25, 2016 9:49 PM in response to Laila.saleh.91

I am having the same issues. I can call my iphone from my other iphone, but most people email to ask why my cell is off....this is crazy.


I went to Apple support and got the "Sorry your cell (6s, one year and 5 days old) is no longer covered. I am really upset, as the iphone is not broke, it is the updates causing the problem. In other words Apple will not stand by their updates. Maybe time to change from Apple.

Mar 3, 2017 7:05 AM in response to Macwilly0011

This is for everybody who is having problems receiving calls texts etc. it took me a long time talking with Sprint and Apple care and finally it came down to call forwarding if you have accidentally played around with it and it doesn't say stars 720 and says anything else you will not receive anything no calls no text no data nothing please believe when I tell you I spent near 12 hours trying to figure this out I really really really hope this helps you guys... thanks

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iPhone not receiving calls

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