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Mavericks Mail not sync'ing IMAP act. (Not GMail)

I have been waiting silently to see if a fix would come on its own, but none yet. Ever since upgrading to Mavericks, Mail.app does NOT sync my IMAP accounts correctly. I have gone so far as to remove and re-add the accounts numerous times... no change. The recent "update" that was supposed to address Gmail issues had no affect on my sync'ing issues either. As others have posted, I basically have to quit and re-launch mail for it to correctly show what is on the mail server. All of my iDevices are working just fine - I can read or move an email, and all my iDevices show it correctly... but when I return to my Mac - some show as unread - some messages that I moved or deleted are still THERE (unread), etc.


Once I quit and relaunch, the inbox displays correctly - but there is no way (that I can find) to force the inbox to "refresh" correctly while the app is open. "Getting new" messages does nothing to help. Has anyone found a solution or work-around...? or is this just a "sit back and wait for Apple to fix" kind of problem...?


Thanks,

SF

Posted on Nov 13, 2013 5:16 AM

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Posted on Nov 13, 2013 5:27 AM

Mail is not connecting to the server after OS X Mavericks update. Meanwhile the same setting is working from Ipad, Iphone and even in windows mail. We have an exclusive mail server in our office. Connecting to mail server is easy only on the same server network with the same setting only by changing the server local address, but not working by the server IP from the internet.

404 replies

Jan 20, 2014 9:10 AM in response to Scott Finlayson

I have a MacBook Pro running Mavericks with the latest fixes that Apple has released. I also have an iPad Air and an iPhone 4 both running the latest software Apple has released.


All three devices use Apple Mail to the same email account provided by AT&T using iMap.


When an email is received for me by the server, both the iPad and the iPhone chime within seconds of each other. The MacBook mail notification comes many minutes later, as if it was pinging the mail server every 15 minutes.


Although Apple Mail on Mavericks was set up for iMap it appears as though it is not running that way.


*********************

Another issue with Apple Mail on Mavericks is synchronization with the mail server gets out of step.


I read an email on Apple Mail on Mavericks and then move it to a folder other than Inbox. Once Apple Mail contacts the server again, the Inbox on my iPad and iPhone will show empty when they contact server. Works!


Once in a while, though the Inbox on Apple Mail Mavericks is empty and I use the "Synchronize all accounts" function, both the iPad and iPhone still show the email item in the Inbox.


The workaround that I have found when this ocurrs is to close Apple Mail Mavericks, wait a few minutes, and then reload Apple Mail Mavericks. Low and belold, that email item now appears in the Inbox and when I move to another folder all my other devices show the Inbox as empty.


**********************

So there are multiple bugs still ocurring.

Jan 20, 2014 1:41 PM in response to Scott Finlayson

Hey everyone. I may have the solution. Maybe some of you can test it. It's been working on my MacBook Pro and my friends iMac perfectly since Friday and I wanted to wait to post to see if it acutally works.


I have no idea why so please don't ask. My friend found it and passed it along to me but I have not had time to talk to him yet.


It has to do with Disk Permissions.


Run Disk Utility and click on the HD. Then veryify or repair the Permissions. I can't beleive this works, but it's working. Luck? Who knows, but nothing's luck in computers.


If anyone can shed some light on this or test it also, it would be great.


Greg

Jan 21, 2014 6:01 PM in response to jcvarapple

jcvarapple wrote:


I was the user who posted the detailed procedure 12/20 about having had some success deleting the gmail account on the Mac and deleting the mail folder (then adding back the gmail account so it repopulated from gmail via IMAP). That solved a lot of this but after a couple of days I noticed one lingering problem where the sync would be slightly off if I moved mail around on my iOS devices, e.g. move an email to a folder on my iPad. As long as I didn't do that all worked well. When I did that it from an iOS device it wouldn't always cascade that action to my Mail app, leaving the sporadic document in my inbox. That was still way better than before applying my "fix" and tolerable so I've been pretty happy ever since. Because I made that post, though, I've seen all these subsequent posts and liked what FriorOP suggested. It just made sense based on my testing and the last lingering problem. Today I tried FriorOP's solution and it is working well so far and even my numerous tests with moving files around from iOS devices and marking mail unread -- every test actually - has worked perfectly across all devices so far. This is looking very very good so far.


January 21, 2014; 8:58 PM Update: Unfortunately, Mail is starting to malfunction again, i.e. inbox on mail getting out of sync and/or very slow to replicate changes and/or requires closing mail app and opening again, etc. I did read somewhere that Apple has released a new mail update to developers that does appear resolve this IMAP issue. Here's hoping. It's surprising how annoying this is. The whole situation is so counter to Apple's norm of things just working.


P.S. Someone recently posted to try repairing disk permissions. I did that as well (had done so before too) but no impact on this issue for me.

Jan 22, 2014 7:57 AM in response to Teri R.

That is really strange about iBook repairs becuase I had the same repairs also. But I do use iBooks quite a bit so I thought it was just something that got corrupted.


I don't know but gmail is still working fine today. that's 5 days now and no problems.


Not sure about jcvarapple problem. He said he did try repairing disk permissions and had no change.


All I can say is 5 days now and no problems. That's alot. I'll keep ya'll updated if anything changes.


Greg

Jan 30, 2014 12:51 AM in response to Scott Finlayson

After many hours of stuffing around with mail not correctly syncing to IMAP and my emails randomly and mysterously being deleted (also from the server) in Mavericks, I have rolled back to mountain lion.


Thank goodness for cloning my disk with Carbon Copy Cloner prior to upgrading. CCC just paid for itself many times over. Best software I ever bought.


I think Mavericks looks promising, but is still very much in beta. It's probably OK for web surfing, but that's it. I will wait another 6 months before trying it out again.


On another major bug, I also found that time machine doesn't work if you have two monitors - you get a black rectangle appearing over the folder you are trying to browse, making it impossible to see what you are doing.

Jan 30, 2014 1:14 AM in response to Calum Chalmers

inclined to agree. nothing of mine syncs. Not Mail, Not Calendars.


Mail looks like it might be then does something and goes crazy. Now i have 40 flagged items in Mail on MBP but only 2 items in there. the Mini has a different number of flags and a different number still of actual flagged items. Neither represents the actual flags on my Mail server which i can access through the web.


I have to be really careful what I tag, and flag, as neither 'sticks' and can change, and neither ever syncs to the other machine correctly. If i tag a mail with a third party tag system, some tags apply across sync, others don't. The tags use iCloud as the sync system.


Calendar [not to go too off topic] has different invite request numbers. I cant work out the new calendar at all but thats a different thread...

Feb 3, 2014 1:03 AM in response to Scott Finlayson

Coming back to the original problem (Applemail not updating new messages when connected to gmail IMAP server): it comes and goes and since last Thursday it happens again that email is updated on the gmail server and on the ipad but not on the imac with Maverick and Apple mail.


In the last month I worked myself already twice through all the recommended settings to ensure they are correct, I disabled all redundant devices to minimise the number of connections, I disabled icloud because it apparently also adds to the connections, ensured there is no conflict with Avast, but the problem that appears to be fixed for a while keeps on re-occuring.


Has anyone got any more bright ideas on what to try, or can you at least confirm you are hit by the same issues?


My personal impression is that something in Maverick/icloud/new OSX increased the number or frequency of connections to the google servers and thus exceeded the limit of simultaneous connections permitted on the Oracle end (or whatever database Google is using to manage access permissions).

Mavericks Mail not sync'ing IMAP act. (Not GMail)

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