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Mavericks Mail not sync'ing IMAP act. (Not GMail)

I have been waiting silently to see if a fix would come on its own, but none yet. Ever since upgrading to Mavericks, Mail.app does NOT sync my IMAP accounts correctly. I have gone so far as to remove and re-add the accounts numerous times... no change. The recent "update" that was supposed to address Gmail issues had no affect on my sync'ing issues either. As others have posted, I basically have to quit and re-launch mail for it to correctly show what is on the mail server. All of my iDevices are working just fine - I can read or move an email, and all my iDevices show it correctly... but when I return to my Mac - some show as unread - some messages that I moved or deleted are still THERE (unread), etc.


Once I quit and relaunch, the inbox displays correctly - but there is no way (that I can find) to force the inbox to "refresh" correctly while the app is open. "Getting new" messages does nothing to help. Has anyone found a solution or work-around...? or is this just a "sit back and wait for Apple to fix" kind of problem...?


Thanks,

SF

Posted on Nov 13, 2013 5:16 AM

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Posted on Nov 13, 2013 5:27 AM

Mail is not connecting to the server after OS X Mavericks update. Meanwhile the same setting is working from Ipad, Iphone and even in windows mail. We have an exclusive mail server in our office. Connecting to mail server is easy only on the same server network with the same setting only by changing the server local address, but not working by the server IP from the internet.

404 replies

Feb 3, 2014 6:53 AM in response to HelgeKreutz

I have problems as well with Mavericks and gmail only on my iMac....iPhone, iPad are OK. I frequently check mail on my iPhone and wait to use the iMac if I have to type a lengthy response. Ever since upgrading to Mavericks, I have noticed that mail messages that were in my inbox on the phone are not in my inbox on the mac. I have to force the gmail accounts to sync and the missing messages will appear. Note that it is not ALL messages from my gmail accounts but only some. AOL seems to work fine. Seriously a pain. Any suggestions?

Feb 3, 2014 7:21 AM in response to emmyjustin

I too have been following this conversation for several weeks now, trying each new suggestion as it has been offered. Somehow, I think Mail is syncing "better" than it had been, but I don't think it's completely fixed. The most obvious evidence of this is that the items in my inbox, which are supposed to be numbered 1–24, for example, are all numbered 24.


Rather than wait to see if Mail syncs properly, I have gotten myself into the habit of quitting Mail whenever I leave my desk. When I return, I open it again, and it seems to retrieve all my messages.


It's frustrating, and I have gone through the process of informing Apple. I did try AirMail, which some people in this conversation suggested, but I could not get used to the interface, so I returned to Mail.

Feb 3, 2014 12:49 PM in response to emmyjustin

Yes, but I see it as a POSITIVE - it's a public acknowledgement that they know of the problem and are probably finishing-up a fix for an upcoming release. There's no way Apple would just leave it at "providing a workaround" and not a full-blown fix. This is very encouraging.


And on a tngental note: We will all be SO releived when it is fixed - only to have forgotten about it 2 days later. 😉

Feb 3, 2014 1:07 PM in response to Scott Finlayson

I tried the workaround and it fixes at least the problem of not getting any new mail. What it does not re-instate is the synchronisation: mail that did arrive on the iMac inbox but was later deleted via the iPad on the IMAP server stays in the inbox of the iMac even when "get new mail" is pressed (hence it is close to the behaviour that the POP server shows, not a real IMAP connection).

Feb 3, 2014 10:35 PM in response to HelgeKreutz

I gather the people at Apple HQ don't need to keep up with email flow in real time !

The Mail issue and work around is a pain in the butt - especially if you have to do it every 3 Minutes !

Thats 20 times an hour or 160 times a day. No way to run a business really!



I paid for the software to work but it doesn't.


Fix it please or give me my money back (imac,airbook,2 x Macbook pro's)

Feb 4, 2014 6:20 AM in response to Scott Finlayson

Now after 1 week or more, and after repairing disk permissions - Gmail is still working fine with Apple Mail. I know others have not had the same experience.


I did go back and verify disk permissions 3-4 days after I initially did it and found errors again, but Gmail was still working okay. So I repaired them again and everything has been fine since.


Just wanted to let others know.

Feb 5, 2014 5:06 AM in response to RazorV

heres another good example, unless im mising something..


my flagged items, the standard flagged folder lists items witha flag, in Trash andSent items. This currently lists 31 when i have no flags. i open the saved search, as thats essentially what it is, and untick 'search trash', and all the flags listed go, so the number listed is 0, even though before this there were no items in Trash. Confused.


i'm further confused that when i close Mail and open it, that flagged search hasreset itself to search Trash.


Nothing i do saves itself. It always reverts...

Feb 5, 2014 6:17 AM in response to Scott Finlayson

My opinion is that Mail has at least two major bugs.


1) IMAP - while Mail communicates to an IMAP server it's behavior is that of a non-IMAP connection. This leaves me to conclude that the IMAP negotiation with an IMAP server is broke.


2) Database - Mail uses SQLite3 and it appears that the way that Mail interfaces with SQLite3 is broke because it loses track of email items with regard to where the email item is located in Mail; inbox, trash, a folder... Because of this, updating the IMAP server is problematic.

Feb 11, 2014 2:42 AM in response to taylorsm

I've been following this thread and many other threads on this topic. I have also scanned the web looking for solutions. I've rebuilt my Mail/Gmail folder as suggested in this thread, exactly following the instructions. The only solution that i have found which works (and continues to work) is as follows:


1) Login into Gmail > Settings > Labels

2) Uncheck the IMAP box for the All Mail Folder

3) Click back to the Inbox (left column) to save your changes

4) In Mail choose Mailbox > Rebuild


Be patient and let your Mailbox rebuild, all should be well. The rebuild may take awhile, depending on how big your mailbox is so be patient.


Hope this works. ℹ

Mavericks Mail not sync'ing IMAP act. (Not GMail)

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