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Mavericks Mail not sync'ing IMAP act. (Not GMail)

I have been waiting silently to see if a fix would come on its own, but none yet. Ever since upgrading to Mavericks, Mail.app does NOT sync my IMAP accounts correctly. I have gone so far as to remove and re-add the accounts numerous times... no change. The recent "update" that was supposed to address Gmail issues had no affect on my sync'ing issues either. As others have posted, I basically have to quit and re-launch mail for it to correctly show what is on the mail server. All of my iDevices are working just fine - I can read or move an email, and all my iDevices show it correctly... but when I return to my Mac - some show as unread - some messages that I moved or deleted are still THERE (unread), etc.

Once I quit and relaunch, the inbox displays correctly - but there is no way (that I can find) to force the inbox to "refresh" correctly while the app is open. "Getting new" messages does nothing to help. Has anyone found a solution or work-around...? or is this just a "sit back and wait for Apple to fix" kind of problem...?

Thanks,

Posted on Nov 13, 2013 5:16 AM

Top-ranking reply

anjnathan

Level 1

0 points

Posted on Nov 13, 2013 5:27 AM

Mail is not connecting to the server after OS X Mavericks update. Meanwhile the same setting is working from Ipad, Iphone and even in windows mail. We have an exclusive mail server in our office. Connecting to mail server is easy only on the same server network with the same setting only by changing the server local address, but not working by the server IP from the internet.

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404 replies

Dec 4, 2013 2:23 AM in response to Scott Finlayson

I had the Mac Firewall on. Mac Mail didn't sync. Then I turned it off. Sync worked as it should do.

Seems to me that in Mavericks the System firewall interacts incorrectly with Mail. This will need fixing.

marcas91

Level 1

0 points

Dec 4, 2013 1:47 PM in response to Scott Finlayson

SAME ISSUE! However, everything (message location, unread status) syncs on ALL of my other accounts (IMAP and Exchange), just not my 2 Gmail accounts. I can QUIT Mail, and then Gmail syncs normally (the first time). However, I have to go to Mailbox > Synchronize to get Flagged status to sync for one of the accounts, although that may be an issue with the mail server.

WOULD LOVE A FIX, APPLE! Or at least a workaround...

UPDATE: I did as someone above suggested and turned off Mac Firewall. Quit Mail and restarted, sent messages from my iPhone (Gmail) to myself (Gmail), and everything works as expected when I click the envelope to get new mail (at least for now it does)...

Anyone experiencing the same fix?

UPDATE 2: I turned Firewall back on, and added Mail to its list (Allow incoming connections). Still working... for now.....

Dec 4, 2013 1:38 PM in response to Scott Finlayson

http://support.apple.com/kb/HT6030

This should help

marcas91

Level 1

0 points

Dec 4, 2013 1:40 PM in response to Donald Morgan

The Mail for Mavericks update didn't change anything about my situation...

Dec 4, 2013 1:49 PM in response to Scott Finlayson

http://support.apple.com/kb/TS3276

Here is yet another fix.

marcas91

Level 1

0 points

Dec 4, 2013 1:51 PM in response to Donald Morgan

It's not the settings/configuration. It worked before mavericks, and it works on first launch of mail (at least for me). Now with updated firewall settings (see above), everything is worked as expected.

Dec 6, 2013 12:32 PM in response to marcas91

This worked for me!

FriarOP

Level 1

4 points

Dec 9, 2013 6:31 PM in response to Scott Finlayson

I am having the same problem. Running two iOS devices (iPhone 5s and iPad Mini w/ retina), three Mavericks devices (Macbook Air, iMAc at home, iMac at work). Mac Firewall is (and always has been) turned off for all Mavericks devices. Still having a problem with Gmail indicating when an email has been read on another one of the devices.

I've rebuilt the mailboxes, etc.

marcas91

Level 1

0 points

Dec 9, 2013 6:33 PM in response to dcrowder1

Is it still working? Unfortunately, mine stopped. I think it was while my Mac was asleep... woke it up and had 14 unread in my Inbox, as well as mail that had been archived still there. I manually synchronized the changes with my iPad, and it's keeping up now... firewall didn't fix it this time.

Are you having the same "luck"?

guitrein

Level 1

5 points

Dec 11, 2013 6:45 PM in response to marcas91

Same problem here. Why isn't Apple addressing these problems? It is pretty serious in my opinion!

Dec 12, 2013 12:06 AM in response to guitrein

ive got the same problem. IMAP syncing was working perfectly across MBHP, Mini and iPhone 5... and i thought it was on Mavericks. Its only thisweek things appear to have gone wrong. It only appears to be my inbox, differing emails, differing read emails, multiple emails on iphone only.

Odd...

This:

http://support.apple.com/kb/HT6030

i believe is now in the software updates and both OS machines have it applied..

TomHK

Level 1

10 points

Dec 12, 2013 12:30 AM in response to mumbles2701

Same here, a week ago I could right click on a mail account and click on Synchronize "account name" to get the messages downloaded but now it doesn't even do that anymore, I have to quite mail app and restart it to get the latest messages.

I don't have this problem with my gmail account, these messages just keep coming in, it's only with other Imap accounts.

Very frustrating as I now have to constantly check on my phone if a new message arrives and restart my mail app when it does.