Logic Pro X keeps crashing

Question

Level 1

16 points

Logic Pro X keeps crashing

My Logic Pro X continually crashes. Just shuts down without any seeming cause. Not just Logic Pro X crashes, but it instantly and simultaneously shuts down the iMac as well! I have every app turned off except for Logic Pro X but I also get (along with the "without-notice" crashes) some that say "System Overload". I do NOT have a lot of junk, nor do I have a lot of thins working in the backgorund. I thought Mavericks was supposed to "compress" memory and reduce the workload. Doesn't seem to work on MINE! I am running a brand new iMac with 8 Gb memory, so why all the crashing? It does save my work automatically when it dies, but this is crazy. I don't remember Logic Pro 9 EVER craashing. Any ideas of what is causing this. P.S. I am not the average idiot who doesn't have a shred of computer knowledge. I actually work on Macs and that's why this is such a mystery as to why Logic Pro X goes into sudden death every few minutes. Any ideas are welcome.

iMac, OS X Mavericks (10.9), Logic Pro X

Posted on Nov 13, 2013 11:10 AM

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Answer 1

Scorpii

Level 2

279 points

Nov 13, 2013 1:02 PM in response to Rick Sr

Hi, Rick.

A couple of ideas.

Did you download the additional 2G of basic content or just the LP app?

Without that 2G [approx] LP won't run.

Do you have an interface with older drivers not supported by LP X?

If these suggestions don't resolve your problem hope that you find the cause,

regards,

Scorpii

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Answer 2

Rick Sr Author

Level 1

16 points

Nov 14, 2013 12:07 AM in response to Scorpii

Thanks for responding.... Yes, I do have all the additional content downloaded. And as far as the interface goes, it is a class compliant newer PreSonus unit, so there are no updated drivers that I know of. I will check their website though just in case. Only addon's are iZotope plugins for Mastering, but had this issue before adding them. I had the same problem while running Mountain Lion which I failed to mention earlier, and was hoping the update to Mavericks would be beneficial. Good thoughts on what might be the cause though. Thanks for your input! Still looking for cause of this system crash and shutdown with Logic Pro X.

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Answer 3

Pancenter

Level 6

14,644 points

Nov 14, 2013 12:34 AM in response to Rick Sr

Try deleting the Logic 10 preferences file AND the shared control surfaces file.

In the Finder, choose Go > Go to Folder from the menu.
Type ~/Library/Preferences in the "Go to the folder" field.
Press the Go button.
Remove the com.apple.logic10.plist file from the Preferences folder. Note that if you have programmed any custom key commands, this will reset them to the defaults. You may wish to export your custom key command as a preset before performing this step. See the Logic Pro User Manual for details on how to do this.

If you are having trouble with a control surface in Logic Pro.
then delete the com.apple.logic.pro.cs file from the preferences folder.

Be sure and delete both files, they will be rebuilt next time Logic is run.

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Answer 4

Rick Sr Author

Level 1

16 points

Nov 25, 2013 10:42 PM in response to Pancenter

Thanks... will give this a try and post results.

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Answer 5

Rick Sr Author

Level 1

16 points

Nov 25, 2013 11:03 PM in response to Rick Sr

Pancenter,

Those two files do not exist on my iMac. I even did a Spotlight search and no such animal. Once again, running Logic Pro X on a late 2012 iMac with Mavericks. Any idea why it's missing? thanks

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Answer 6

Pancenter

Level 6

14,644 points

Nov 25, 2013 11:29 PM in response to Rick Sr

Are you sure..... this is the USER Library.

Copy & paste what's below in the Go To folder field, all of it!

~/Library/Preferences

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Answer 7

Rick Sr Author

Level 1

16 points

Nov 26, 2013 11:50 PM in response to Pancenter

I am without a doubt certain there is no com.apple.logic10.plist. Nor is there a file called com.apple.logic.pro.cs.

As mentioned, these files do not reside in either User or System Libraries. No com.apple.logic... anything. I can't even pull them up with a Spotlight search. I had another program crash/computer shutdown again tonight using Logic Pro X. It appears it may be due to Kernel Panic looking at the crash report. It's really frustrating. It seems as though the files could be found with the Spotlight search. I didn't hide the files or anything like that, so they should show up; but it looks like they do not exist. Maybe tha'ts part of the problem. Do you know what would make them disappear? And if they did, why they aren't rebuilding? I really appreciate your help.

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Answer 8

Pancenter

Level 6

14,644 points

Nov 27, 2013 12:45 AM in response to Rick Sr

Ok, I've never seen this or heard about anything similar.

You are looking in the User Library inside the "Preferences" folder, correct.

Do you have a machine with an optical drive? Can you boot from the optical drive with the latest OSX system disk you have? I would perform a "verify disk" then repair permissions.

How much free space do you have on the drive?

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Answer 9

Saphired

Level 1

38 points

Nov 27, 2013 1:30 AM in response to Rick Sr

I know this is a far fetched but ever considered a RAM fault? Try a RAM test software that checks that; maybe there are faulty cells which Logic trys to access and then crashes.

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Answer 10

Nov 27, 2013 5:22 AM in response to Rick Sr

Rick Sr wrote:

I am without a doubt certain there is no com.apple.logic10.plist. Nor is there a file called com.apple.logic.pro.cs.

Please try the following.....

Download and install Find Any File

http://apps.tempel.org/FindAnyFile/

Now search for com.apple.logic10.plist

and see where it shows up.....

I believe FAF will find it and it's location may prove to be a clue as to why you are having issues

Also, did you at some point with your new Mac, use Migration Assistant to move data over from your old to your new Mac?

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Answer 11

Rick Sr Author

Level 1

16 points

Nov 27, 2013 9:16 AM in response to The Art Of Sound

Thanks for the link... I used the free file finder and it found both files (com.apple.logic10.plist & com.apple.logic.pro.cs)

They were found in the System Library and not in the User Library. I searched in the System LIbrary before and did not find them, but that's where the File Finder program located them. OK... so now that I've located them, what should I do? Should I copy them over to the User Library/Preferences folder? According to the fix that Pancenter suggested which came straight from Apple, it says to locate the file using the "Go" menu on the desktop toolbar and clicking on Go To Folder, then typing in /Library/Preferences. This takes you to the User Library/Preferences. I did not find the files there and then searched the System Library/Preferences and at that time did not find them there either. But, like I mentioned, that is where the File Finder located them. Last night I did try one of Apple's "fixes" on the Logic Troubleshooting page on Apple Support and re-installed just Logic Pro X from the App Store, which may account for the files appearing in the System Library, but what I am led to understand from Apple is that they need to be in the User Library, and that's not where they are.

I did not use Migration Assistant to move data to my iMac... I wanted this one to be it's own entity and not a copy of my other Macs. I did have Logic Pro Studio 9 installed prior to Logic Pro X, but removed it after installing Logic Pro X. No problems with 9.

So, I guess the question is: Should I put these two files in the User Library/Preferences?

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Answer 12

Rick Sr Author

Level 1

16 points

Nov 27, 2013 9:24 AM in response to Saphired

In addition, I had considered it could be a RAM issue. My iMac only seems to crash consistently with Logic Pro X though. Whenever I do get a crash on a program, the report usually lists Kernel Panic as to why the Mac shuts off and restarts.

Message was edited by: Rick Sr

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Answer 13

Saphired

Level 1

38 points

Nov 27, 2013 9:25 AM in response to Rick Sr

Well, defective RAM can cause kernel panics and maybe it's just Logic as it uses so much RAM that it reaches the defective cells. But that's just a theory. First step to test this is Apple Hardware test: http://support.apple.com/kb/HT1509?viewlocale=en_US

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Answer 14

Nov 27, 2013 9:48 AM in response to Rick Sr

Rick,

Should I put these two files in the User Library/Preferences?

No.. Just quit Logic Pro...

Delete those two files..

Restart your Mac.. and launch LPX and see if that fixes things...

I did have Logic Pro Studio 9 installed prior to Logic Pro X, but removed it after installing Logic Pro X.

There was no need to do that ..... as they both can happily coexist on the same system. and in fact there are some benefits to keeping LP9 installed (Accessing older projects.. ability to continue using 32bit plugins and so on..)

Did you simply delete the LP9 App or did you use an undelete app to remove it?

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Answer 15

Rick Sr Author

Level 1

16 points

Nov 27, 2013 1:32 PM in response to The Art Of Sound

It's been awhile since I deleted 9 and don't recall now how I deleted it. Yes, I could have kept it, and I kept all the rest of Logic Studio 9, but heard if you do a clean install of 10, it would run more efficiently. Most of my projects I wanted to keep were done in 64 bit anyway and seem to transfer smoothly to 10 if I ever need them.

I am going to try deleting the files as you recommend. (I recall this is a similar fix that was used on iWeb a few years ago when it would act up or not even open at all). Will post my results after a few runs with the fix in place. And as a possibility, I will also separately run Apple Hardware Test. Thanks for responding.

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