iPhone 5s screen repair cost...?

Hi team unit,

I operate a phone repair business specialising in Apple products and we charge $180 for a 5s screen replacement. You have to expect to pay more from Apple as they have much larger overheads than us smaller repairers.

Then again, Apple's price continues the warranty. Your service VOIDS the warranty!

Here's the thing though RichmondDan...I've been waiting several months for Apple to actually start repairing 5s screens in store. There have been several reports since November that they are going to do it. They repair the 5 and the 5c, and I have no doubt the technology exists to repair the 5s in store. So why won't they let us know when they are going to implement it? I think that's the thing that makes me the most angry...that they won't inform their "geniuses" or their telephone and internet chat customer service reps about when this service will be available.

So even if it is going to void my warranty, I really don't want to wait any longer for a service that we know they can provide. And yes, I realize now that I probably should have bought Applecare. But there is absolutely no reason why they can't keep their employees informed about when this service will be provided.

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

When and if my screen gets broken, I'll take it in and pay $269 for a replacement. If you prefer to wait several months to save $100 or so, or pay a third party and void the warranty, that's your choice.

Just went in the apple Store today and got a replacement for my screen (iPhone 5). It was easy, fast and saved my day. I waited like 40 minutes and payed 149$ without tax. Good service!

Meyer_je, it appears you did not read the topic title and are posting in the wrong place. This thread is about the Apple iPhone 5S screen repair cost, not the iPhone 5.

Done half an hour ago - Im in Aus.. so AUD$269 to replace 5S handset at Apple as screen is not available to change alone , phone is 6 weeks old, i dropped it broke screen so not under warranty....

If you have the 1 year warranty, you aren't covered by the warranty for accidental damages. If you buy iCare 2 year warranty when you buy the phone, you're covered for 2 accidental damages and you only have to pay $79 fee and they will bring you a new phone. Granted, you might have to wait for a while. A $269 repair cost would make sense if you don't have iCare.

Lizard2000 wrote:

If you buy iCare 2 year warranty

No such thing as iCare.

You mean the AppleCare+ 2 year warranty...

In Aus and got this done 2 days ago. Met with a genius, she was so kind and decided that my phone was covered under warranty as it's a hairline crack ( and some scracthes at the back of my phone ). So I do not have to pay a thing!

TOO AWESOME and very glad as I could be paying up to $349 depending on the damages on the phone. The genius must be in a really good mood as the crack was about 7cm - 8cm long.

However, the phone that Apple is replacing is a refurbished phone. The genius explained to me it depends on how do you look at it. The new phone that we initially get, all parts being put together by the team. This "refurbished" phone parts were also being put together, tested by the same team and never owned by anyone. I was promised the new phone is "exactly" the same as my old phone. I got my initial phone back in Oct 2013 so the warranty will still start from Oct 2013.

Sorry if the reply is too long but trying to give as much information as possible as I know how devastated it is to have a crack screen and not able to get it repair by Apple!

That cost is to high, I got my iPhone 5 screen replaced for 130.00 and they came to my location. The company is icracked and it's come with a life time warranty.

edgar1316 wrote:

That cost is to high, I got my iPhone 5 screen replaced for 130.00 and they came to my location. The company is icracked and it's come with a life time warranty.

The iCracked lifetime warranty covers only the screen if it fails.

The screen is not covered if the screen is damaged and the rest of the hone is not covered for anything

Again, however, this question thread is about the Apple iPhone 5S, not the 5.

iCracked charges $199 for a 5S screen replacement, and their warranty only covers defects. It is nearly impossible, short of a class action lawsuit or actual admittance by a manufacturer or the installer to prove defects in parts or workmanship; and as Chris pointed out, does not cover if it is ever damaged or cracked again. It also voids your Apple warranty.

I am tired of my cracked screen! When the heck is Apple going to do in-store replacements?! There were articles published in November of last year saying that Apple stores were getting the equipment to perform these repairs. Does anyone have any info on this?