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Netflix quality HORRID after update

I made the mistake of updating to latest firmware, 6.0.2. Ever since, Netflix quality *****. SuperHD used to be so sharp and crisp. Now it's pixelated and NOT hd in the least bit!


How can I undo the software change? Has anyone else had this issue?

Posted on Nov 15, 2013 7:17 PM

Reply
1,356 replies

Mar 12, 2014 6:16 AM in response to Tony Ramirez

Instead of restarting Clone Wars last night I waited for it to ramp up and it went to Super HD in a little over a minute which before 7.1 it would have never ramped up. I also noticed that the initial buffer is double now. Before once the image came on it use to under normal conitioms the LED bunking on SD program was only 15 seconds and HD was 30 seconds but now SD is around 45 seconds and HD is 1 minute 30 seconds estimated.

Mar 13, 2014 4:48 PM in response to Antonio Spinozzi1

I am pretty sure that Apple does not write/design the Netflix app. Just like Apple did not write/design iPad Netflix app. And if you look back at my posts you can see that before the 6.1 ATV update my streaming issues went away.


My guess is that the issue is a combination of the Netflix streaming servers and the Netflix streaming algorithm between the servers and the ATV. I also guess that Netflix modified their ATV app for 6.1.


Since I updated to 6.1 I have noticed that it sometimes starts at a lower quality, but within 30 seconds or so is up to full quality. Also since I am happy with the quality I have not spent anymore time watching the test video.


Hopefully everyone is getting higher streaming with this latest update.

Mar 23, 2014 7:31 PM in response to DustyStorm

I just restarted my Netflix subscription to test out the performance on Apple TV. I canceled Netflix 2 months ago when this chain only had 40,000 views on it (now it's 113,000) and 2 updates ago. I also got a new Blu player that has the Netflix app built in so I can do a side-by-side streaming comparison.


My details:


Los Angeles, CA

Time Warner Cable

100MB/s turbo-ultra service (waaaaay faster than the standard 15MB service)

ATV & BD Player = wifi, not hardwired


ATV3 performance: I used the "Example Short 23.976" which started off at something like 340x260. Every 10 seconds or so it increased, and eventually got up to 1280 x 720 (which isn't SuperHD). I left it run for 2 minutes, but it never got better than that -- but still, that's better than the resolution I was getting when I canceled the service.


BD Netflix performance: same as above, but after about a minute it eventually worked up to SuperHD which I think was 1920x1080.


The ATV3 was still a bit slower, but at least now I have an alernative.


Kirby

Mar 24, 2014 8:00 AM in response to Loner T

Loner T wrote


Perhaps it is time to put some faith back in the ATV3. 😉


Yep. This has always been about business arrangements between Netflix and its distribution "pipeline." Never has been technical problem with the Apple TV (mine has worked properly for months).


Many news articles this morning about a possible new agreement between Apple and Comcast to fix "web congestion," such as this one from USAToday:


"The Wall Street Journal reported that the arrangement under discussion would have Comcast provide special treatment on its cable system to ensure the video data would get around Web congestion, the newspaper said, citing unnamed sources familiar with the talks."


See:

http://usat.ly/1m1pTZT


Q.E.D.


Mar 24, 2014 8:16 AM in response to jimpal

jimpal wrote:

Yep. This has always been about business arrangements between Netflix and its distribution "pipeline." Never has been technical problem with the Apple TV (mine has worked properly for months).

Or not. I get my now (post 6.1 update) working data streams from the same place I got non-working (pre 6.1 update) streams. Like everyone else with the ATV problem I didn't (and still don't) have problems with my other client devices. So either (in my case) Time Warner started targeting the ATV with 6.0.4 and stopped the instant I upgraded to 6.1or Netflix fixed the problem with the client.


Sometimes a bug is just a bug without a conspiracy.

Mar 24, 2014 11:15 AM in response to bodosom

ATV3 is now once again my primary Netflix streamer because it does not have the annoying habbit unlike the Roku 3 and PS3 of shriking the credits which I hate so much. It can't even wait until the program is even over sometimes and it reminds me of cable and broadcast TV. Only the ATV3 and Chromecast don't shrink the credits. Even the S5100 BluRay player does not either it waits until the credits are over then it asks me if I want to play the next episode. I turned off that annoying post play in my account settings however the Roku 3 and PS3 still shrink the credits. Anyway rant over.


The ATV3 under congestion may start out in SD but unlike before within 30 seconds to a minute usually quicker it ramps up to Super HD.

Apr 25, 2014 7:15 AM in response to jimpal

Well, there are also claims that Comcast had capacity issues with other providers delivering via Cogent ( see comments http://gizmodo.com/comcast-claims-netflix-slowed-down-its-own-video-stream-15674 88193 ). So yes, it is all structured by business, but we already knew that. The interesting thing is that some Comcast subscribers were getting Netflix fine on devices other than the Apple TV, so more is obviously at work.

Netflix quality HORRID after update

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