I can't select my phone number for iMessage (-sigh- Yeah, this problem again)

Let me explain the whole scenario:

My iMessage and FaceTime worked perfectly fine this morning.
I turned off my iMessage to check if I would be able to get messages from other iPhones.

My observation is that when an iPhone has their iMessage turned off and someone else who sends an imessage to that phone, their message would automatically turn to "text" messages instead of imessages. (Whoa, that sounds a bit confusing).


Anyway, I turned my iMessage back on and what do you know, I can't click my phone number because it's grey

I'm only able to select my emails. So for "send and recieve" it says "No address" (Because i didn't select anything, I'm waiting for my phone number to 'magically' get selected)

I have tried so many things and it's irritating.


My Facetime worked well, I would turn it off and back on and my number would get selected instantly. And I messed around with it, turning it off and back on to see if it'll automatically choose my number and it did. But I turned it off and on again and now It doesn't choose anything, it just says "Waiting for Activation"


But now after so many attempts of trying to turn it off and back on just to fix this iMessage crap, I can't even sign in to my apple id anymore. It says that I can't sign in and that I need to check my network connection. (I'm using wi-fi. And it's working perfectly fine; My network connection is fine)


So now, I'm really screwed. my iMessage and Facetime don't work anymore.


I'm really looking for a solution to this annoying problem.


By the way, it's an iPhone 4s and my carrier is T-Mobile.

Posted on Nov 16, 2013 9:53 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2014 7:39 PM

My problem was solved a while ago, but I haven't had the time to sign on and let everyone know.


I called Apple and they simply told me to reset my network settings.


Once I resetted my networking settings, my imessage and facetime worked again.


Hopefully resetting your network settings resolves the problem!

51 replies

Dec 17, 2016 7:31 AM in response to E.L.A.95

So these posts seem a few months, if not a few years old, but I have recently (just this morning) started experiencing the exact same issue. Please can someone help! Here is a list of symptoms and what I've tried:

-iMessage randomly starting sending from email

-I went to send and receive and unchecked email but it will not let me check my number.

-turned iMessage on then off and now my number is gray and it just shows the spinning loading thing but never does anything else.

-tried turning airplane mode on then off.

-tried turning off iMessage and FaceTime and restarting phone then turning them back on. Nothing.

-tried taking out my SIM card and putting it back in then restarting again. Nothing... nothing I seem to do is working and I didn't even touch the settings in the first place. I literally have done nothing different with my phone that I have so far in the few months I've owned it...

May 30, 2015 3:53 AM in response to Tylegn

HI Ty!

I am having the same problem as everyone else on this feed and I have tried EVERYTHING. Randomly two days ago my phone stopped receiving iMessages, but I was still receiving them on my Macbook! I can see that the issue is that my phone number is greyed out and I cannot click it, I have tried everything, resetting my network settings, logging out of iMessage and FaceTime on all of my devices and resetting and then logging back in and it STILL wont let me click on my phone number! Any advice? I have tried everything every forum or apple support feed suggests!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't select my phone number for iMessage (-sigh- Yeah, this problem again)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.