Can anyone access the 3 Disney Channels on Apple TV?

You're welcome.

And by the way, GO CUSE!!!

iSRS, since you have an iPhone try downloading the Watch ABC app and using Airplay with the AppleTV. There are also IOS apps for the three Disney channels.

Thanks, Thomas. I will try that and see.

I set the iPhone to a hotspot. Worked like a charm. Back to my internet? Nothing. Going to call Charter. I have my internet through them, and oddly, they are one of the supported providers. I don't have TV through them, so that could be it (I have it with another supported provider).

Only thing I can think of. I'll contact them and ask.

So the iOS apps work. Just the Apple TV that doesn't. Going to try the overnight unplugging of the Apple TV.

Oh, and the iOS apps don't natively support airplay

Sorry about the airplay suggestion without first testing it myself. If you can sign in with the IOS app but not with the Apple TV does that mean the cable provider may not be the problem?

I can connect with the Apple TV but the next time I use it I have to log out and back in with ABC for it to work. I'll try the suggestion to clear viewing history.

By the way using airplay with an iPad at least gets a horizontal picture on the TV although not full width.

No worries. I have no idea what it is now. Trying the unplug overnight thing see what it does.

Thanks for helping!

from everything i can tell, the issue is a programming level issue for the disney/watch abc apps and comcast/verizon service. if there is someone out there that knows about maybe port changing or something that could troubleshoot and find a solution. i have tried everything i could think of as far as router/modem resets, appletv restores, etc. in memphis, this seems to be a city wide issue for those of us with comcast which is quite a few. so it's a pickle because apple is hosting apps that aren't compatible with certain isps and the isp & app guys aren't working together to fix the issue.

I'm also in Memphis (Southaven) and have UVerse service. I've tried all of these suggestions, called Apple, called Disney and nothing works. The lack of support is very frustrating.

Exact same issues on two Third Gen Apple TVs here in Oxford, MS with UVerse TV and Internet. Strange thing is - the Watch Disney Junior app worked for some time, the Watch ABC app never worked and now neither of them work. Just get stuck on the "Accessing Disney Junior" with spinning thing screen. I have tried rebooting my modem/router and completing unplugging the apple tv for a few minutes - neither of which worked. iPad apps work fine on the same network. I haven't even tried calling customer support because I know I will get madder when they start blaming someone else. I guess I'll try unplugging for several hours (even though I can't see the difference in that vs unplugging for a few minutes). Please help if you know how to fix!

I went away for about 3 weeks. Unplugged everything, HDMI,TV< ATV, etc.. Came back yesterday--- Still same issue.

I give up

so i think i got some sort of an answer. it seems the content provider (comcast, att) can have 3rd party services blocked if they offer on demand of the same content. which would explain why espn works because it's streaming not playing stored shows. so until comcast and att stop blocking it in our area, it won't work.

I tried unplugging mine for 24 hours and that didn't work.

As far as blocked 3rd party services because it's on U-verse on demand - that doesn't seem to be consistent with the press release about the apps.

"The Smithsonian Channel offers on-demand access to streams of full episodes from the television channel, while the Disney Channel and Disney XD apps offer live and on-demand access with authentication through select television providers. Currently supported providers for the Disney apps include AT&T U-verse, Charter, Comcast, Cox, Midcontinent Communications, Optimum, and Verizon FiOS."

This is so frustrating. How do we escalate this and get some answers?

Thanks!

Michael

it's because abc can regionally deny access to the apps. that's why people who get it on a different isp will get it to work instantly.

In case this helps anyone---I was having this problem too. It turned out this was due to my use of a transparent squid proxy. I presume that's not the problem for most (all?) posting here, but maybe some are experiencing an incompatibility with certain firewall/router hardware or configurations?

It looked to me as if the apps stream over http but do a separate connection via https (which also looks like it does the geolocation check). My suspicion, for my case, is that the problem came from running the http connection through the transparent proxy, while of course the https connection was direct.

Anyway, I disabled the transparent proxy and the problem immediately went away.