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Why can't I login to PBS channel on Apple TV

I put in the activation code which takes me to a screen with a log in icon of Facebook, Google+ and PBS. Clicking on them does nothing. What's up with that. Tried yesterday and just tried again today and I get nowhere. I want my PBS.

AppleTV 2, Other OS

Posted on Nov 20, 2013 1:42 PM

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Nov 22, 2013 8:47 AM in response to applesuzz

Same problem here. I set up the PBS account yesterday. Although, it was easy (a single page) not 4 pages. Whats up with that? I wouldn't have even gotten that far if someone on another forum hadn't provided me a link to the account setup page. (Where is that on the main PBS page?). I got a verification email to which I clicked on the link to verify my email address. If I go to the account page, it says I'm signed in.


I would use my gmail account if I knew where to sign in with it.


What a mess!

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Nov 22, 2013 9:30 AM in response to Linzmdavidson

Linzmdavidson, can I ask what link you used to establish your account? I just set up an account again, using my gmail address, and I get a single page requiring: first/last name, email address, password, zip code. That's it. This makes me think I am at the wrong place vs where you went.


Thanks.

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Nov 22, 2013 12:51 PM in response to applesuzz

I tried to activate with my iPad after trying it with my iMac got me to a screen where I'm supposed to sign in with facebook, google, etc, but nothing worked. Using the iPad app, I was able to set up an account etc etc, BUT when I clicked on the very last thing, it said "The provided auth code is not associated with any device ID." The auth code I gave it was the code given to me by Apple TV. I checked it multiple times, and I have input the correct code. Anyone else have this problem and know how to get past it? This is soooo frustrating! Thanks!

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Dec 3, 2013 11:39 AM in response to applesuzz

I found one solution, I think:


When I tried activating the PBS channel using my PC, I had the same issue as everyone else here: I typed in the activation code and couldn't proceed. Instead, I tried to activate the PBS page through my iPhone (using my phone I went to pbs.org/activate, and typed in the activation code that showed up on my Apple TV 2) it worked. You will need to either sign in using Facebook, Google (Gmail) or a PBS account. I would suspect if it worked with my iPhone, it'll possibly also work on iPods, iPads, and maybe just through a Safari browser in general? I'm not sure about any of those, but it's worth a try.

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Dec 3, 2013 4:13 PM in response to hollyholly67

@hollyholly67 -- I think the activation screen should be at http://video.pbs.org/activate/. But, as @micj said before you, the Safari browser alone doesn't seem to help the issue. 😟 Do you have any Apple device (besides your Apple TV) that you can use to go to that PBS webpage -- an iPhone, iPod, iPad? I have no idea why it would works on an iPhone versus a PC, but it really did work for me, and it was just a few hours ago (today, Tuesday Dec 3, 2013). I got nowhere using the activation link & code through my PC, but on the iPhone it worked with no problems.

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Why can't I login to PBS channel on Apple TV

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