i reconnected my sons ipod to reset the password and it wont reset

my son forgothis password, i cut it off, held home button then reconnected to the compuyter ipod says itunes on it but no icon came up on itunes saying to recover or reset?

iPod touch

Posted on Nov 22, 2013 3:51 AM

Reply
1 reply

Nov 22, 2013 3:56 AM in response to medwa2

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Tryt acouple of times since timeing is importent. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

You can also place the iPod in recovery mode using one of these programs:

For PC

RecBoot: Easy Way to Put iPhone into Recovery Mode

If necessary:

Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot

and

RecBoot tip

For MAC or PC

The Firmware Umbrella - TinyUmbrella


For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

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i reconnected my sons ipod to reset the password and it wont reset

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