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My iphone 4 is stuck showing the apple logo on and off. Is it possible to fix without restoring?

After the ios 7.1 update my iphone 4 will not turn on. its stuck showing the apple logo off and on. Id really like to fix it with out restoring it because i have not backed up my data on my computer. Can anyone give me some ideas on how to fix it with restoring if possible??

iPhone 4, iOS 7.0.1

Posted on Nov 24, 2013 2:18 PM

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3 replies

Nov 24, 2013 2:54 PM in response to Tasha.marie

Try a reset, hold the sleep/wake and home buttons together until you see the Apple logo. If you cannot get the device to reboot for you to see your content, you will have to try to restore it via iTunes. See this support document for help with that.http://support.apple.com/kb/ht1808


You may not be able to back it up if you cannot get it to stay on.

My iphone 4 is stuck showing the apple logo on and off. Is it possible to fix without restoring?

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