Unapproved Caller

AMorrell,

Thanks for these commands. I have just run them and fingers crossed too. One quick question: how long does it take to run rm -Rf /var/folders/* . The reason I ask is because I hit this command 10mins ago and it is still running.

Hi.

Im getting the unapproved securityagent thing for the past month. I went to genius bar today again and they said they have done all the test that they have and there's no problem with my mbp. So after changing the SATA cable, does the problem come back again?

Sorry to bother you. But before you changed the "old and broken" SATA cable, did apple genius bar say your "old and broken" cable is working fine? Because apparently they said my SATA cable is ok and I'm wondering if I should listen to them.

I spoke too soon.

Mine's not working again 😟

I'll try another cable when I get back from this festival.

Fortunately I can *read* stuff via target disk mode.

Writing seems to stop working intermittently - but since the OS is being handled by another computer, the whole thing doesn't grind to a halt when things are wigging out.

I have read this entire thread and will post my issues in hopes to get more information. I am going to try the HD Cable and will report my results.

Last week, the beach ball started making an appearance a few time and it started getting slower and slower.

I did PRAM, SMC, NVRAM, ETC.... Ran Disk Utility, EtreCheck and then Reinstalled....and it got slower each time, even took me 8 hours in do the reInstall.

I figured the worst case and it must be the Hard Drive. Drove to OfficeMax and got a 1TB drive, and then, it wouldn't let the Disk Utility reformat to Mac OS.

Back to the store, spent 2 hours with the guy who had Max experience and we couldn't get anything to work, ever tried reformat in a PC and NOTHING.

Exchanged drive, and it worked....whew, finally. But Wait, there's more.

Got home, started installing my stuff while surfing the web and chatching up on email and BAM, i couldn't get on any Apple website or iCloud, it was like the internet was down, but other site worked fine - and Mail kept crashing.

REBOOT... everything seemed OK for an hour or two, then iPhoto started giving me an error message and then wouldnt reopen.

REBOOT...this time i get a Warning pop up that said: Unapproved Caller SecurityAgent may be invoked by Apple Software.

WHAT???

As of now, the computer will run for an hour or two and then it starts acting up...

WHAT IN THE MAC UNIVERSE CAN BE WRONG????

Anybody throw me an idea or some way to trouble-shoot this, would REALLY appreciate it!

I have the exact same problem. I tried every thing mentioned earlier. I have ordered the cable so I haven't tested it yet with that.

However, I have tried the /var/folders method with no success! The message keeps coming back. I have tried a new install of Snow Leopard (that CD came with my mac). However on Snow Leopard I don't get that message AT ALL and as soon as I upgrade to Yosemite (which I need since SL is too old for some of the software I run) I get the message as soon as OSx boots up.

I have no idea why this is happening. It shouldn't be the HDD cable as I don't get it in SL

Because I had the exact same error message!! I was trying to install Yosemite. I had zero I repeat zero issues with the laptop prior to installing Yosemite. I've also had the same error on three other random laptops. In my situation it was never, I repeat never the HDD cable.

I support 300+ MBPs. I never replaced a HDD cable on any of the three MBP that had the error of Unapproved Caller!

Sometimes the simplest answer is the solution. Before jumping on the band wagon just because everyone else did, it doesn't mean you have to!! Like rushing out and buying a HDD cable because some crack pot thinks it's the solution to everything!

Like buying the HDD ribbon cable. My solution doesn't cost anything besides a little time.

I guess some people lack in their troubleshooting ability or are just plain amateurs!

Seeing I have the same macbook I am hopefull this will solve the problem for me as well. I know the cable is a problem since my hdd isn't recognized anymore AT ALL. I just hope the "Unapproved Caller" error is being solved with this as well.

I am having the same issue. I have even gone to the Apple service centre and had a clean install of my OS X Yosemite also done. Still problems persist. Computer freezes, apps crash, web pages freeze or refuse to load in Safari and countless other problems.

Replace hdd Cable ?

My case (macbook pro 13" late 2009)

A while ago, i couldn't start up my computer (flashing question mark).

Booting from flash drive and macbook didn't even see my ssd drive anymore.

Decided to buy a new hdd cable with solved the problem, reinstalled everything, macbook running fine.

2 Weeks ago upgraded to El Capitan and since a couple of days i have the unapproved caller issue.

So that is a month after i changed the data cable.

What is a "factory install"? Do you mean they erased the startup disk? My god, that is a Windows-ish solution that will always fix any small software glitch!!! Apple needs to give some follow-up training to their retail store folks.

HI all,

im experiencing this problem too, have tried everything apart from replacing the cables.

WHat id like to know is do I need to replace the SATA cable or the hard drive cable?

my main system drive is a SSD. I replaced the opti drive with a hdd.

I Have a late 2011 mbp, OS X 10.11.4, El Capitan.

THanks

Hello there,

Could someone that replaced the HDD cable a couple of years ago please say if that was working? And could someone tell me if i have to replace the HDD cable or the sata cable?

Regards, Rick