Two-finger scroll not working on MacBook Pro

Any idea why I am unable to scroll up and down in Safari and in other applications using the laptop's trackpad? I have to move the pointer on top of a scroll bar, click and hold with one finger, then scroll with another finger. Looking to scroll pages without dragging the scroll bar.


I have already checked the Trackpad settings in System Preferences.


Thanks.

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Nov 26, 2013 4:54 PM

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Posted on May 7, 2014 6:42 AM

2-finger scrolling did not work on my wife's laptop. I was testing the problem in a long Word document.


In this case the problem was in System Preferences:Accessibility.


In Accessibility, Trackpad items "Scrolling" was only enabled with a (sorry I forgot what it said) extra key. Turned that off. And turned on "Enertia". Works like a charm without even a reboot or restart of Word.


Haven't tested it in browsers (she's busy playing with in in Word) but it fixed Word and I bet it fixed browsers too.


And found this fix elsewhere, cannot take any credit.

49 replies

Mar 27, 2014 9:11 AM in response to Cleveland

I had the same issue with this after upgrading to Maverick. I think that "notifications" failed to properly hide.


The gesture for notifications is two fingers going in from the right of the trackpad (starting off the trackpad), and for closing it it's a two finger swipe to the right.

I just opened and closed notifications and scrolling worked again in my browser.

May 24, 2014 5:35 AM in response to Cleveland

I'm having problems with two-finger scroll, but only with certain applications. Right now, for example, it's working fine with Safari (I can scroll through this discussion thread just fine), but it's not working in iTunes or iPhoto. For the last few months it has periodically stopped working with iPhoto; today's the first time I've noticed the problem with iTunes. Restarting the application doesn't help. It's very odd and annoying. Restarting the computer seems to make it go away, but that's a pain. I'm using a 2012 Macbook Pro with OSX 10.3.9.

Jul 28, 2014 9:40 AM in response to Cleveland

I had this problem and solved it as follows:


I upgraded my wife's 2006 MacBook Pro (Snow Leopard) to a brand new (July 2014) MacBook Pro Retina 15". I used the migration assistant right after the initial boot of the new machine, importing everything, apps, users, settings.


Right off the bat, 2 finger scrolling did not work.


It turned out that I had to go to System Preferences and choose the ACCESSIBILITY pane, then choose "Mouse & Trackpad" from the list, then click the "Trackpad Options..." button and then click the "Scrolling" button. (I also chose the "with inertia" and set the speed to tick #3 starting from the right.) This immediately corrected the problem.


If someone said this was Windows I'd have believed it. That's just crazy. That option should be in the Trackpad preferences and it isn't.


Couldn't have solved it without other posts on this board, but I've tried to make one clear posting of the solution that worked for me. Thanks.

Aug 19, 2016 9:16 PM in response to pdir

FINALLY! At school I hooked up a wireless mouse (for no known reason) and after using that for a couple months decided to go back to the trackpad and couldn't scroll with two fingers. I had to go to the scroll bar, click and drag to move in all my applications (first-world problems). But this worked for me. If you are having issues after using any kind of mouse, this is where you can fix it!

Oct 30, 2016 8:41 PM in response to Cleveland

I have spent HOURS trying to solve this problem. The terminal command did not work for me, even though I know it did for many others. And an hour on the phone with mac support was no help either.


The problem is your trackpad preference files. They are corrupt and need to be removed.


Go to the finder> library and the preference folder.


Then find and delete the following files


com.apple.AppleMultitouchTrackpad.plist

com.apple.driver.AppleBluetoothMultitouch.trackpad.plist


Restart your mac and the two finger scroll will instantly work again.

Jan 1, 2017 2:04 PM in response to nashville1012

Nashville 1012, Thanks for this tip! This worked for me on my Touch bar MacBook Pro 2016 on day one after restoring a time machine backup of a 2008 iMac. The Terminal "defaults ..." above didn't do anything. Oddly enough my wife account that was also restored didn't have this issue. Since this fix was within my home folder / library, it sounds like ours was a specific account preference issues versus global preferences.

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Two-finger scroll not working on MacBook Pro

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