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iPhone 4s won't delete texts, and when I try to delete texts, the app freezes and I have to reboot my phone

So my iPhone is literally acting up on me. I cannot delete any text messages and when I do, then my iPhone freezes and when it does unfreeze, it doesn't let me send or receive any texts/iMessages. And when I reboot my phone, the "deleted" texts reappear in the message app. I've tried to reset my entire phone and back it up from iCloud, and the problem still persists. I really don't want to have to set up my iPhone as fully new and have all my apps and pictures and contacts deleted. So is there any way I can get rid of this deleting message problem without having to fully reset my phone as new

iPhone 4S, iOS 7.0.4

Posted on Nov 26, 2013 7:34 PM

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24 replies

Oct 17, 2014 12:47 PM in response to hey_its_sam

Here's a sure way to fix your phone if you're willing to wipe it clean and only restore your contacts. (I've been stuck on this for months and this finally worked like a charm)


Download the following:

https://itunes.apple.com/us/app/print-my-contacts/id580072606?mt=8


1) Open up the program once downloaded and setup your account (backup your iphone in itunes first JUST IN CASE)

2) Click "print" (this will allow the program to send a list of your contacts to your email in the following formats: PDF, CSV, and *****VCF*****)

Note: VCF format is the same format as a contact card. You will go into your email after wiping out your phone, download the VCF file, and your phone will tell you there are XXXX # of contacts...would you like to save them or merge


3) Restore your iphone to factory settings using itunes (go through all the prompts once the phone is finished being cleaned and setup the phone)

4) Once the phone is setup, go into your email using your iphone, go to the email you received from the "printmycontacts" app, download the VCF file, load it, and YOU'RE DONE!

Oct 19, 2014 11:04 AM in response to katnisstree

Hello!

I've been experiencing the exact same thing, and now realised that I've never been able to delete entire threads, ever, using this 2012 iPhone 4s.

What I've discovered is that you can delete messages, but it's very very slow.


This is what works for me (and I have no idea if it will for you):

- I close/quit all my other apps and choose one thread to start with, preferably one with only 1-2 messages in it (such as bus-tickets). Delete it.

- Leave the phone and don't press anything, not even lock it, let it lock itself. Leave it for a couple of minutes.

- I open the phone and tap another thread I know has lots of messages in it.

- If the phone has "thought" long enough (that is: finished deleting the other thread) I should be able to see all the messages, instead of just one, last sent.

- I usually try a couple of different threads to see that it's finished deleting. If it still shows only one, I leave the phone alone for a while longer.

- I always go back, "out of" the thread when I've checked it.

- When I see multiple messages in a thread (it can focus on showing history instead of deleting), my phone usually works faster, and therefor it feels like it's done deleting.

- The time I have to wait is based on how much content there is in the thread.

- I keep repeating this process, and delete the smaller threads first. The ones with 1-2 messages in it, I delete about 5-6 at a time and then leave it.

- The ones with over 30 messages take longer then a couple of minutes. Maybe 15-30 mins.

- And the largest ones (I have a friends thread with repeatedly texting for about 2 years, with pics/vids) I haven't been able to delete yet.

- But like another post here suggests, I would do this during night, delete it the last thing I do, and then just leave it through the night. (I will try it tonight)

- I'm sure you could try deleting all your threads you want to get rid of and leave the phone during night as well, if it's enough time.

- I restart my phone when I'm done, the longer you leave it before you restart, then greater the chance is your threads is deleted. It seems.


Pointers:

- Do not "quit" the messages app at any time.

- Do not open the Settings app and check the Usage tab, it seems to put a halt to the background process for me.

- Even if the phone freezes, leave it. If it restarts, the thread you're trying to delete could be to big, I would try go into it and start deleting messages. Or make sure you've quit all other apps.

- When you feel that the threads are all deleted and enough time has passed (I left it about another hour after), restart your phone.

- The threads should be deleted, or at least decreased. Depending on how long you can manage to not fiddle with your phone and not feel the need to restart it...


It seems that the thread is "deleted" from the list, but it's processing in the background, and there is no status bar to show this process.


Hope it helps, and that it actually works for someone else!

Mar 31, 2015 5:53 AM in response to Sabyonei

Thanks this has helped but even with deleting threads the phone continues to take hours to delete a text thread with even just 20 messages... when before it would take a second. Will it always remain this way? Its awful since you can't get incoming or outgoing texts while it works to delete.


I have an iPhone 5 and this started happening to me a few weeks ago.

Apr 9, 2015 11:16 AM in response to creaslean

This worked for me! I went through old messages that were just taking up all my storage space and I deleted probable 10 at the most each time, closed out the app waited a few minutes and then went back to my message app and it did come up with the screen to start a new text message but I pressed cancel and after about a minute (less) all my messages came back up and the ones I had deleted were gone!

Apr 15, 2015 1:00 PM in response to katnisstree

I too have this issue. But my phone is a 2014 iPhone 5s...I literally just bought this phone 5 months ago and now this is happening. Im having this exact problem word for word. Everything Ive seen on here hasnt helped my phone at all. I have iOS 8.3 on my phone and was fine until I updated to iOS 8. Thats when I started having this problem. Any suggestions for me?

iPhone 4s won't delete texts, and when I try to delete texts, the app freezes and I have to reboot my phone

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