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to allow acesss please respond on your iphone, but my iphone isnt responding.. my phone is disabled and i need to fix this error asap

to allow access please respond on your iphone, but my iphone isnt responding.. its desabled and i plugged into my imac already for itunes .. i need help asap to fix this problem

iPhone 5, iOS 7.0.4

Posted on Nov 27, 2013 9:59 AM

Reply
Question marked as Best reply

Posted on Nov 27, 2013 11:29 AM

recovery mode

open itunes on computer

plug cable into computer not iOS device

turn device off

hold home button and plug cable into IOS device. do not release home button until an itunes graphic appears on IOS device.

look to computer should have message about recovery mode click ok and restore

Peace, Clyde

if u need an article see

http://support.apple.com/kb/HT1808

53 replies

Dec 10, 2014 5:25 PM in response to Clyde77

Great ,that would work if you had a graphic on a screen but what if you don't.I have the same issue,I purchased the phone used,I am in contact with the original owner.They said they removed the I cloud account and deactivated the account in I tunes.I have a 5C that has a black screen , no graphic at all.I connect to I tunes it says Do you want to allow computer to access and I click yes it then goes to To allow access,please respond to your Iphone.

Now remember I have no way to access the touch screen it is totally dead unresponsive.

Thanks

Dec 12, 2014 5:51 AM in response to blondebabe69

Great ,that would work if you had a graphic on a screen but what if you don't.I have the same issue,I purchased the phone used,I am in contact with the original owner.They said they removed the I cloud account and deactivated the account in I tunes.I have a 5C that has a black screen , no graphic at all.I connect to I tunes it says Do you want to allow computer to access and I click yes it then goes to To allow access,please respond to your Iphone.

Now remember I have no way to access the touch screen it is totally dead unresponsive.

Thanks

Dec 12, 2014 5:58 AM in response to AppleYing

Ok I hope this gets around,to all that have run into this issue i have a fix,at least it worked for me.I had the exact same issue and I had the blank Black non responsive screen, I asked Apple and called support all told me the same thing,could be a firmware issue or there was no real way to diagnose it because there was no image for them to see short of sending it in for their in house diagnostics. I repaired my phone by swapping out the digitizer and now everything is back to normal.No longer get that nag,can't tell you why it does that ,ask you to respond to a screen that you can't do but it does work.You can purchase a new digitizer all over the web and of course at Apple store. Small investment and for me it worked the first time,very simple to do.Good luck all

Mar 13, 2015 2:07 AM in response to Clyde77

hello, I have the same problem and I have tried your solution and for the first time I selected update then after 30mins or so, my phone turns on and says 'iPhone id disabled connect to iTunes', for the second time round I have selected restore my iPhone and tried, but it still does the same thing, is there another way that I can get this fixed?

Jun 7, 2015 11:23 AM in response to blondebabe69

I had the same problem, but my phone was working perfectly and I was not locked out.


I just wanted to add some music to the phone, but when I plugged it into the computer I got the message to respond on the phone. Only, nothing ever showed up to respond to.


I didn't want to restore yet, so instead I turned the phone off completely. I opened iTunes on the computer. Then plugged the cord into the still-off phone. That did the trick. After turning on, the phone gave me the "do you want to trust this computer" message. (All of which seems silly because this phone and computer have been paired for years.)

Aug 18, 2015 8:00 AM in response to Lawrence Finch

Lawrence you are idiot if you think no one has ever hacked an Iphone or an Ipad. there are numerous ways around iphone and ipad lock codes. I am an apple developer and tester and have been long before you knew what apple was. So before you run your mouth about things you obviously know nothing about and give people in correct advice. Learn what you are doing first. With that being said its not user friendly nor was it ment to be. They made it difficult on purpose so your phone can not easily be hacked in to. But it can still be hacked. Oh and before you try to say again Lawrence try googling it first. But the best way around is to do a restore from a machine that device was previously synced to. Give it time to boot and it will not ask you for that info anymore

Nov 15, 2015 9:09 AM in response to Alif Jamaluddin

Anybody managed to solve this?


I'm locked out of my iPhone 5s and getting the whole "To allow acesss please respond on your iPhone" thing. I do have my passcode, I just didn't remember it yesterday when I managed to lock myself out.


Went into recovery mode and restored my phone as outlined in If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support. - but despite all that I'm still locked out like before.

Jan 7, 2016 3:21 PM in response to blondebabe69

When this comes up on a computer that your iPhone is attached to (i.e. for charging), go to the phone and click the dialog "Trust Computer" (if avail.). For me this dialog appeared after entering my PIN to access the phone. You also have the choice to not trust computer (and thereby not link the phone and the computer, for instance if you're on a public wifi).

to allow acesss please respond on your iphone, but my iphone isnt responding.. my phone is disabled and i need to fix this error asap

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