to allow acesss please respond on your iphone, but my iphone isnt responding.. my phone is disabled and i need to fix this error asap

I've Iphone 5 and is disabled, I connect it to the iTunes using recovery mode, then software downloaded and when verifying Iphone error occurs, it says "the Iphone "Iphone cannot be restored, an Unknown error occured 2(and sometimes 3, 2003, 2002, 2009)", I search for the solution... then according to the solutions I updated my iTunes, used another computer, reinstall windows(I am using windows 7-32 bit), My friend is working at a mobile repair shop, He says that it is a hardware problem... If anyone know about the solution please reply. 🙂 🙂 🙂 🙂

Hello,

I came on here trying to solve the same problem. I had my daughter call me from her 5c, I am not sure if it was the fact that it was a call from an iPhone, or just a phone call, but that unfroze my screen, and all is working now. I hope this simple thing works for you guys!

This worked for me. One clarification that may help others: When Clyde77 says 'turn device off' he means hold the power button (not the home button) until the screen says "Slide to power-off", then slide to power off and wait for the little white 'lines-circle' to stop spinning and the screen to go completely dark. Then continue the steps as listed.

As I went throught the steps for 'restore' it warned me that it would be to factory settings and all data would potentially be lost. However, one step in the process asked me to restore from back-up and identified the device as mine and everything turned out fine with my pics, music and contacts intact.

The whole process took forever for the hub computer to copy everything back, but just set it and forget it and check back in a couple of hours.

Thanks!!!

I'm having the same problem with my mum's iPhone and computer at the moment. Thanks dwmusic; if you hadn't mentioned that I'd be getting into a right state by now. How completely ridiculous that you're expected to ignore that message. Sure Apple make good stuff but there are also some extremely annoying flaws, and people like Mr Finch, who seem to defend them regardless, strike me as rather arrogant and complacent.

It doesn't happen only if you put a passcode on your iPad, by the way. I have my iPad plugged into my computer, and had just finished backing up my iPad (thankfully) so that I could get the latest software update. During the update, I was prompted on my computer to "allow access" to my iPad. I clicked continue like a good Apple customer, and a new window popped up in iTunes that says "To allow access, please respond on your iPad..."

My iPad is stuck on the screen with the Apple logo and the progress bar (which hasn't moved in over an hour, by the way).

So, don't be so rude when you don't actually know what's going on. It is, in fact, a software glitch of some kind, and has nothing to do with her device specifically (or all of the other 140 people that have responded to this post alone saying they've had the same problem with their devices). I'm hoping that eventually the update will finish, and the iPad will give me the option to "respond on my iPad" so that I can allow access. I would agree with the suggestion from dwmusic, that iTunes should let you know that you can't actually give it access until the update is complete.

Great ,that would work if you had a graphic on a screen but what if you don't.I have the same issue,I purchased the phone used,I am in contact with the original owner.They said they removed the I cloud account and deactivated the account in I tunes.I have a 5C that has a black screen , no graphic at all.I connect to I tunes it says Do you want to allow computer to access and I click yes it then goes to To allow access,please respond to your Iphone.

Now remember I have no way to access the touch screen it is totally dead unresponsive.

Thanks

Great ,that would work if you had a graphic on a screen but what if you don't.I have the same issue,I purchased the phone used,I am in contact with the original owner.They said they removed the I cloud account and deactivated the account in I tunes.I have a 5C that has a black screen , no graphic at all.I connect to I tunes it says Do you want to allow computer to access and I click yes it then goes to To allow access,please respond to your Iphone.

Now remember I have no way to access the touch screen it is totally dead unresponsive.

Thanks

Ok I hope this gets around,to all that have run into this issue i have a fix,at least it worked for me.I had the exact same issue and I had the blank Black non responsive screen, I asked Apple and called support all told me the same thing,could be a firmware issue or there was no real way to diagnose it because there was no image for them to see short of sending it in for their in house diagnostics. I repaired my phone by swapping out the digitizer and now everything is back to normal.No longer get that nag,can't tell you why it does that ,ask you to respond to a screen that you can't do but it does work.You can purchase a new digitizer all over the web and of course at Apple store. Small investment and for me it worked the first time,very simple to do.Good luck all

hello, I have the same problem and I have tried your solution and for the first time I selected update then after 30mins or so, my phone turns on and says 'iPhone id disabled connect to iTunes', for the second time round I have selected restore my iPhone and tried, but it still does the same thing, is there another way that I can get this fixed?

I solved my problem with this solution

1. Plugged out your cable iphone from your computer.

2. Hold power button and home button for 10 seconds. Apple logo will appear on your iphone/ipad screen. It will start as usual.

3. If it does not work, do factory reset.

I had the same problem, but my phone was working perfectly and I was not locked out.

I just wanted to add some music to the phone, but when I plugged it into the computer I got the message to respond on the phone. Only, nothing ever showed up to respond to.

I didn't want to restore yet, so instead I turned the phone off completely. I opened iTunes on the computer. Then plugged the cord into the still-off phone. That did the trick. After turning on, the phone gave me the "do you want to trust this computer" message. (All of which seems silly because this phone and computer have been paired for years.)

Lawrence you are idiot if you think no one has ever hacked an Iphone or an Ipad. there are numerous ways around iphone and ipad lock codes. I am an apple developer and tester and have been long before you knew what apple was. So before you run your mouth about things you obviously know nothing about and give people in correct advice. Learn what you are doing first. With that being said its not user friendly nor was it ment to be. They made it difficult on purpose so your phone can not easily be hacked in to. But it can still be hacked. Oh and before you try to say again Lawrence try googling it first. But the best way around is to do a restore from a machine that device was previously synced to. Give it time to boot and it will not ask you for that info anymore

When this comes up on a computer that your iPhone is attached to (i.e. for charging), go to the phone and click the dialog "Trust Computer" (if avail.). For me this dialog appeared after entering my PIN to access the phone. You also have the choice to not trust computer (and thereby not link the phone and the computer, for instance if you're on a public wifi).

Thanks blondebabe69 for mentioning this

I have exact the same problem as you. as I tried to connect my iphone to my mac and tried to response it on my iphone. all it says is "iphone disable connect to itunes", when i slid the phone it only allow to use the emergency call only.

I wanted to know how to fix it. so that i can have access to it.

apple please take this into your consideration and provide us the solution

thank you

OK, getting ready for a trip and wanted to sync my iPhone and iPad. I plug them into my computer and it starts this respond on iPhone/iPad. Previously, all it wanted me to do was unlock the devices. However, after an unlock it asks if I want to let the computer access the iPhone/iPad about the same time as the iPhone/iPad asks to trust the computer. I click on continue and after a long while of waiting it gives me the error code ending in 0A. I deleted and installed iTunes and the PC drivers, reset my devices and computer, multiple times in multiple orders to see it there was a synchronization problem finally reset my iPad for a restore from my computer and low and behold I received the exact same error code and now I have a factory reset iPad and it still will not sync! No way am I resetting my iPhone. What is going on? It seems there is a continual problem. Is this related to the ongoing battle with Microsoft of which we must pay the price? I would like some quality help on this matter. Thanks