I purchased songs the other day with a gift card and they now show up in my purchase history but won't download into my library.

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Level 1

5 points

I purchased songs the other day with a gift card and they now show up in my purchase history but won't download into my library.

For some reason my computer won't let me download any new music it lets me buy them on itunes and then they show up as purchased but they don't acutally show up in my library. The other thing is that my computer automatically sends any new music to my phone over my wifi so these new purchased songs show up on my Iphone but not in my library. When I try to download new purchases in itunes it brings up an error message that says "There were problems downloading some purchased items"

iMac

Posted on Nov 27, 2013 10:02 AM

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Answer 1

Chris CA

Level 10

82,434 points

Nov 27, 2013 12:44 PM in response to Suzannahb

Select the Recently added playlist and see if they show up there.

The other thing is that my computer automatically sends any new music to my phone over my wifi so these new purchased songs show up on my Iphone but not in my library.

They are being downloaded from the iTunes store, not syncing from yrou computer.

Settings > iTunes & App stores.

If Automatic donwloads is set to On, whenever you make a purchase using any device/computer, they will be automatically downloaded to your phone.

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Answer 2

Suzannahb Author

Level 1

5 points

Nov 27, 2013 5:28 PM in response to Chris CA

Yeah that's why it's weird because the songs show up on my phone but on my computer itunes won't let me download them. I want the songs that were purchased to show up in my library but they can't be downloaded for some reason

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Answer 3

Chris CA

Level 10

82,434 points

Nov 27, 2013 6:08 PM in response to Suzannahb

Select the Recently added playlist and see if they show up there.

Do they?

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Answer 4

Suzannahb Author

Level 1

5 points

Nov 27, 2013 6:15 PM in response to Chris CA

unfortunately not, and they don't actually show up under purchased either. To see that I purchased them I have to go to the itunes store and look at the purchase history

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