Unlinking Apple ID from a used iPhone

Yes. CALL APPLE. Speak to someone in account security. How many times does this need to be said?

Its seems to be pretty logic what you are saying.

Can i use it like an iPod ? Can i try to downgrade it with an unofficial app ? Sorry about my english 🙂

No. You can not do anything with it other than use it as a paper weight or doorstop.

Okay, what are you to do if the previous owner is deceased? I got this phone from his wife - she doesn't know any of his passwords or anything, he was the one that purchased them from AT&T over the phone.... Then what do you do??

I posted on here also - we are trying to deal with customer service and my Iphone was given to me from the wife of the owner after he passed away - she didn't know any of his passwords and cannot find any receipts.... He is deceased and we have the phone with his number and all the other information but then what do you do???

Nothing. It's useless to you.

Talk to Apple Security. If she is willing to give Apple a copy of the death certificate, Apple Security can manually transfer ownership of the account to her and allow her to set up a password so she can unlink the account. She also will have the option of closing the account, which will automatically unlink all associated devices. It's not something that happens every day, but it does happen. Apple considers the account to be "property" and as such, is legally required to hand over all property from the deceased to the inheritor. The process does require legal review from Apple and may take a while, as probate often does. Don't be discouraged by what everyone here is saying, there is hope.

somebody just hack my rescue email -,- which with linked appleid i have, he change my password also icloud pass, my icloud acc have same email with my apple id, and i have full access on that email, i have my original box and phone, can apple support help me?? i just can i access my email with the name of my apple id because made 2 two step ver on my email, they can't acess it

Bring a copy of the death certificate to Apple and see what they do

FYI - I came here when I received an iPhone 4S from my company. Although I did a complete wipe with recovery, I got stuck at the point where it's linked with the ID of a person who left the company who knows when.So I am SOL unless I can spend the time to go to an Apple store, get them some sort of proof that the phone is mine and then they can unlink? I hated Apple before owning one and I hate them more now.

This is the answer when you became harsh btw.

Take it back to your company. They should have ensured it was not activation locked before they handed it over to you. You can't provide an original receipt, therefore Apple won't intervene.

You can hate Apple all you want for that, but get ready to hate everyone else just as much. Kill switches like Activation lock will soon be legally required.

i was hoping to find a friendly helpful site here but I'm not so sure reading all these responses. Feeling bad for the person who made the original post.

I Have an iPhone 5 which I am desperately trying to wipe.

i had an Apple ID but when I got married I changed my surname and so changed my email address.

trying to be organised I changed my email for my apple ID as I didn't want everything going into an old email address.

it then prompted me to also change my password, so I did.

My phone now has my old email address as my Apple ID and will not accept either password to let me reset the phone and delete my Apple ID.

SO, it's not stolen and I've always been the owner of the phone, but still can not wipe it.

I half think this may be a way of apple stopping you selling items on and therefore making more money. I hope im wrong and someone may help me but I now don't know what else to do as I need the phone wiping.

I Have no receipt as its a contract phone so I never bought it from a shop so how do I prove I owned it from day1.

Thanks

Ami

Contract phone or not you would have still received a receipt from the carrier it was signed on with.

I Don't recall a receipt just a delivery note but either way I don't have it now. I don't suppose many people do as they would contact their phone provider if they had any problems. I just didn't account for problems whrn I was finished with the phone.

Any one got any advice?

thanks

ami

You could contact your provider and ask them for a copy of the receipt.