Cant download apps, it says that i need to update my billing information, but the information is up to date. When i re input the info it says there is a problem with the last purchase. I can't upgrade anything, or even update apps. Free ones or otherwise.

Can anyone help me out? Prease?

iPod touch, iOS 6.1.5

Posted on Nov 28, 2013 9:21 PM

Reply
155 replies

Jul 19, 2017 12:31 AM in response to thetrueenderverse

Ok so this is what I've tried:

* sign in

* chose none for billing info

* taken back to sign in, so signed in again

* chose none for billing info again

* taken back to sign in, signed in again

* entered my credit card details, and given error saying the information is wrong


~ I don't owe anything, anything purchased is straight out of the card, not invoiced

~ My card details are valid, with money in it


Considering there are more than 1k people having the same problem, makes me wonder if it's some software issue... that we may be able to take to a specialist, because nobody here seems to know 😟. Good luck everyone

Jul 25, 2017 3:03 PM in response to WTT2000

How I got around the problem, was to make a new paypal. By entering my card as a credit card, it came up with an error saying no valid card type. To the side, where it shows an avatar of what type the card is, the avatar disappeared upon entering the last number.


A bit of a weird solution, but a solution all the same. Only queries I have, is why the last app I purchased showed up in my email, even though it was deducted earlier. Why are others having this problem when they have not purchased this? Finally, why are we not given a notice saying we have 'x' owing on the account?


So as others have said, change your payment details to something valid. If you believe you do not owe anything, or believe you have a charge that shouldn't be there, call them.


http://www.macworld.com/article/2140066/how-to-get-an-app-store-refund-for-kids- accidental-in-app-purchases.html

^ this is a common (unfortunate) problem with me. Hope it helps someone

Nov 22, 2017 11:29 AM in response to Cheikhwane

Cheikhwane wrote:


Someone is charging me fees on purchase of 10 dollars

By rebel phone of 6.24 on the same I am disputing those charges twice

Expect to get a credit from Apple of 12.45

This is a user-to-user forum. No one here is going to give you a refund. Start here:


Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

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Cant download apps, it says that i need to update my billing information, but the information is up to date. When i re input the info it says there is a problem with the last purchase. I can't upgrade anything, or even update apps. Free ones or otherwise.

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