Honestly it is my first apple device and I am a big fan of Iphone5, so sh*t happens and some bugs are just a "natural happening" but the way of solution and especially the way of communication is important to keep customers stay. So for me it is just important when this issue will be solved by apple and when such info and update will come...
I am just easy thinking. Some goes wrong, Ok, fix it and talk about it. Do not search for faults on orther sides. Just time and energy consuming.
(hope you understand my german-english) :-)