Western Digital's fix - has anyone tried it?
Re: the issues with data corruption and loss due to conflicts between Mavericks and some Western Digital software - I've held off upgrading to Mavericks because I do have the affected/culprit Western Digital software on my computer.
I received the message below from Western Digital this week. I hesitate to download the new WD versions and then upgrade my OS to Mavericks until I know that this WD fix actually results in no data-loss issues.
Does anyone know anything? Just being careful.
MESSAGE FROM Western Digital:
November 27, 2013
Dear WD Registered Customer,
As we previously announced, Western Digital received reports of Western Digital and other external HDD products experiencing data loss when updating to OS X Mavericks (10.9). Our investigation to date has found that for a small percentage of customers that have the WD Drive Manager, WD Raid Manager and/or WD SmartWare software applications installed on their Mac, there can be cases of a repartition and reformat of their Direct Attached Storage (DAS) devices without customer acknowledgement which can result in data loss. We have an updated version of the software that fixes this issue. We strongly recommend that you install this updated software. Please contact our service and support team with any questions.
Below are links to download the software:
Sincerely,
Western Digital
iMac, Mac OS X (10.7.2)