MacBook Pro Retina, 15-inch Late 2013, 10.9, unsystematic freeze/hang/unresponsiveness

Today my 13 inch (which has no nvidia gpu) froze again. I was not using any browser. So the issue has nothing to do with browsers or with the nvidia gpu.

The applications running where:

• Mail
• Some Finder windows
• Calendar
• Excel
• Libreoffice
• Wunderlist

Wunderlist was the application in the foreground when everything stopped responding. It has been like that some other times that the computer freezes completely while using and writing in Wunderlist.

The logs show this message more or less the time of the computer freeze:

19/05/14 09:54:56.000 kernel[0]: pci pause: SDXC

among many other logs, some messages are repeated, like this one:

19/05/14 09:54:46.225 com.apple.audio.DriverHelper[319]: The plug-in named AirPlay.driver requires extending the sandbox for the IOKit user-client class AMDRadeonX4000_AMDAccelDevice.

and this one:

19/05/14 09:54:49.978 Finder[331]: Failed to mmap file. The file has zero length.

Also, almos always after this kind of trouble, I find this kind of messages in the log:

19/05/14 09:54:32.000 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)

19/05/14 09:54:32.000 kernel[0]: SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0

19/05/14 09:54:32.000 kernel[0]: SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)

19/05/14 09:54:32.000 kernel[0]: SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)

19/05/14 09:54:32.000 kernel[0]: SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)

19/05/14 09:54:32.000 kernel[0]: Previous Shutdown Cause: 3

I am still in 10.9.2

Try 10.9.3; I've no idea if it will help, but it's the first thing the Genius Bar would try.

Latest crash corrupted my drive. Thanks, Apple 😟

This is what happened to mine a few weeks ago. I had to reinstall the OS and then reinstall Java and update some things that get lost by reinstalling the OS. This is a very annoying problem. I had never had any issues with the previous MacBook Pros I had in the past.

So i upgraded to 10.9.3. And for 4 days had no freeze. Then yesterday whilst on facetime. Had a freeze. The facetime call was still active but could do nothing else. Eventually had to do a hard reboot. Appple pls give us a solution.

Just got this from Apple dev team:

A fix is in development and we will follow up when it's available.

No ETA and they sent a similar email a month or so ago. I have the impression from the news reports that Apple's dev team are working flat out on 10.10 so I'd expect the fix will be released about the same time rather than ahead of that time... I.e. June(?). Also 10.9.4 is in the works.

I wish they would hurry up about it. I'm a pro user and this is killing my workflow, freezing during mid-video renders and having to start all over again just isnt acceptable. I appreciate teething problems in the beginning but this is well documented on this thread and has been for quite some time now.

It leaves me with a very sour taste in my mouth after shelling out £2500 on what should be considered a bombproof piece of kit. A MacPro was next on my list with an apple display but i will be seriously reconsidering this as a viable option if the stability of the system is so flimsy!

I would like to got to my nearest apple store and ask them *** is going on, but i know they havent got a clue either! They would just take it in for testing, maybe relace the logic board and not resolve the issue. All i would acheive is loosing money due to downtime of the machine!

FFS SORT IT OUT!

Same for me.

I got my MBP Late 2013 and freezes on me without any warning by just clicking some link or going to some page. It has happened mostly (as far as I remember) when I'm browing the web. It doesn't happen very often, let's say since I bought in Jan 2014 it has happened maybe 5 times. I upgraded to 10.9.3 and nothing, still the same.

I wonder if it's a bug in Firefox for Macs that triggers it or an update in Mavericks.

My rMBP late 2013 also freezes on me often, and always while using a web browser but I'm using Safari, so it doesn't look like a Firefox issue.

I am experiencing the same issue with my early 2013 15" macbook pro (10.9.4) now. It freezes a couple of times a week usually when I am using a web browser. I have to press the power button to do a hard reboot when it freezes. Super annoying... I am worried about corrupting my hard drive if keep doing hard reboot. I hope this is a software problem rather than a hardware problem.

I had zero freezes for a few months. Then over the last couple days I've had a couple. This does coincide with me reinstalling Soundflower.. so maybe that does have something to do with it?

And again; this time embarrassingly during a really important conference call. And still no updates from Apple tech team.

There's patience and then there's waiting almost a year. A year, dammit!!! For a serious system freeze!!! Are we at class action lawsuit levels of disruption yet? 😠

I'm experiencing the same issue: black screen and/or keyboard not responding. Here Late 2015 rMBP with dedicated NVIDIA on 10.9.4.

2 times this week, with Airmail and Parallels 10... Anyone else?

I will upgrade to Yosemite on Monday. I hope that it is only a software related problem.

Cheers

*Late 2013, I cannot edit the post anymore. I just figured out my mistake 😀
Live from Yosemite 10.10.1. Let's see...

I have the same problem. Do you have Windows installed?

Happened with two different logic board when I moved files from Windows to OSX.

The whole computer freezes for many days....