unable to take print from canon ir3225 from my mac book, unable to take print from canon ir3225 from my mac book

Hi all,


can you please help me i have installed the drivers for Canon IR 3225 but after printing the print is going to the printer and where the printer shows an error PDL IMG Invaild Data.


please help me on this.


regards,

kranthi Ande.

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Dec 3, 2013 5:40 AM

Reply
1 reply

Dec 5, 2013 7:48 AM in response to kranthiande

Hey there kranthiande,


It sounds like you are unable to print from your computer to your printer. I want to recommend this troubleshooting from the article named:

Troubleshooting printer issues in OS X

http://support.apple.com/kb/ts3147

  1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
  2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
  3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
  4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
  5. Delete the affected printer, then add the printer again.

If the issue persists, try these additional steps:

  1. Reset the printing system, then add the printer again.
  2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
  3. Contact the printer vendor or visit their website for further assistance.


Thank you for using Apple Support Communities.

All the best,

Sterling

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unable to take print from canon ir3225 from my mac book, unable to take print from canon ir3225 from my mac book

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