can not connect to iTunes says fatal unable to process request

Called AppleCare at 8am est today, they stated it is now a known widespread problem server issue on their end and are now working on this problem, however are not able to provide a time when it will be fixed, but they assured me the problem was not with me but on their end

Same here.... Maybe the healthcare people are running the show now LOL

Well, at least they are acknowledging the problem. Now let's just hope it's a fairly easy fix.

Same problem here. Just started moments ago. Wondering if it is tied into the problems I've been experiencing of late with iTunes, especially with podcasts. Well, let's hope they get it up and running soon. Glad I didn't do anything drastic to my phone (like resetting to factory settings) before checking here. Thanks for the info! 🙂

I don't get it, my co-worker sitting right next to me can access the App Store and download apps just fine, but I keep getting this error regardless of what I do. C'mon Apple fix it already this has been ongoing since yesterday!

I have the same problem.It just started happening for me yesterday sometime in the afternoon and it's 9:25 here in Iowa and I still have the Fatal error try again message when trying to enter my password for updates or buying anything on iTunes.Im wondering if it has to do with iCloud ????I have changed my password twice.

Same here. Co-worker's iphone is working fine. Mine... not so good! Come on Apple! 😠

Same thing on my end. Can access via apple website and iCloud, but not iTunes...either on Mac or iPad Air. Frustrating.

I too am getting the same fatal error since last night. I am in Tennessee . I changed my password before I knew this was a problem on apples end. I figured it would be fixed by this morning.

Glad to hear for sure it is their end , I have changed my password twice and no luck getting into my iTunes account.Only thing I did different from any other day was completely shut my IPad off,which I never do and only because I thought it was running slow.I noticed after that that things went haywire.

Same issue here! Apple needs to get on this stuff quick. Losing a ton of confidence. Cannot possibly rely on products and services that have errors/issues, especially this issue as it shows on http://www.apple.com/support/systemstatus/ all systems are functioning properly....clearly incorrect! FIX FIX FIX

same problem. just tweeted @tim_cook asking him if he knows the solution to this #iFail

great idea! I plan to follow such idea! #iFail

Interestingly, I can access the iTunes and App stores with my .mac account, but not with the account that I have created to use with iTunes and for Apps. It is not a .mac/.me or cloud account. My guess is those who can access it are doing so through .mac/.me accounts of some sort. Hoping it is not so fatal that Apple cannot get us back into our accounts, otherwise they are going to have a load of very unhappy customers on their hands. I store iTunes gift card $ on the account showing the FATAL...TRY AGAIN message. 😠

I hope who ever works for Apple is reading the posts put on just lately in this Communities page.