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FATAL error

I keep getting FATAL:: unable to process your request please try again everytime we try to download a new app on all of our devices, I even changed our password. any ideas what I can do to fix

iOS 7.0.4

Posted on Dec 4, 2013 7:32 PM

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50 replies

Dec 4, 2013 7:44 PM in response to jjboss

I'm getting the error as well on all of my devices. I can log into the web based apple store, but not the iTunes one or anything else. I'm on hold with tech support at the moment to see if anything can be done. I'll post another reply if I learn anything.


I have seen a few posts reporting that it's a problem on their end, so this might very well be the case.

Dec 4, 2013 8:13 PM in response to jjboss

I am getting this message, too. As well, it keeps telling me I have been inputting my password incorrectly "several times" and ordering me to retrieve it before I can continue. This is after starting iTunes for the first time in days and before I even attempted to do anything.


I have already reset my password 3 times tonight..... And still cannot do anything.

FATAL error

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