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Level 2

213 points

New Macbook Pro 13 - "Couldn't sign in because of server error"

I just fired up my new Macbook Pro 13 (late 2013). I am trying to sign in with my Apple ID and I get a message "Couldn't sign in because of a server error. Try signing in again."

After trying to sign in again and again and again and again and again and again, I decided that perhaps I can get some help from the support community - because trying to sign in again doesn't seem to be working. I have another Mac that logs in without a problem. I am using a Windows machine to post this discussion without trouble.

I hope this is not an ominous start.

Anyone know how this problem can be corrected?

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Dec 5, 2013 8:35 PM

Best reply

Rok2017

Level 1

21 points

Posted on Jun 22, 2017 7:04 PM

I forget my password I tried to rest the password with my apple ID it's seems not working i try again and again it just till me ^ couldn't sign in because of server error. Try signing in again^

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17 replies

Dec 5, 2013 9:53 PM in response to andadazyd

Apple>About This Mac>More Info>Service

Please read the warranty paperwork that came w/your computer.

You have 14 days to return the computer w/no questions asked.

You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.

Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.

andadazyd Author

Level 2

213 points

Dec 5, 2013 10:13 PM in response to andadazyd

Just a FYI:

I was able to log into any Apple related resource using the same credentials once I bypassed the initial login (obstacle), so I do not know the cause of what I would term a defect in the startup program.

New Macbook Pro 13 - "Couldn't sign in because of server error"