Can iPhone ring when locked?

Glad it helped.

Yes, disabling the screen lock will decrease the battery life a gread deal.

Same issue here. Has there been a fix? I am on Verizon and just got the phone from a warranty replacement last week. My last one was fine until it took a bad swim in a faulty lifeproof case. Same circumstances as listed above.

The "fix" is to understand how Do Not Disturb works. If the phone does not ring when locked this means that you have Do Not Disturb enabled.

Wow! You are impressively unhelpful. I have already mentioned that my phone falls under the same circumstances as listed above in the other 50+ comments. DND is not on, the switch is not flipped and as much as I understand the concept of user error occurring more often than not this is clearly a widespread problem with the phones and not the many people on this thread experiencing the same problem. If you aren't going to be helpful please go troll people on Facebook instead of tech support forums.

I did this and am still having the same problem. I will be making an appointment with the apple techs this week.

You can't count very well. 50+ ?! There are only 45 posts, including this one. If you actually READ the posts in this thread, there are a total of 5 people (6 including you) who have a similar problem, and one of them found a solution. Out of 800 million iPhone users. So user error is the most likely cause. What troubleshooting have you done? Reset? Restore from backup? Restore as new?

Try plugging in your headphones. If your phone isn't ringing audibly with the headphones out but it does with the headphones plugged in, then it is an issue with the 3.5mm jack in your phone. I read all of the posts from you apple users and finally figured this out intuitively (you know, like Android users typically can do).

My phone was doing the same as the others in this thread & I was about to lose my mind with this issue. No indication that I had missed calls, yet on MyVerizon the log was FILLED with HUNDREDS of calls 'forwarded to voicemail' - no record of who those calls were from, unless the caller DID leave a VM - silly me, I thought that since I had DND turned off it didn't matter which choice (Always or When iPhone is Locked) because I assumed that OFF meant OFF. Not quite the case, apparently. I changed it from where it was (when Locked) to Always, and so far it seems to have fixed the problem.
Thanks Chris!

SpoiledRotties wrote:

silly me, I thought that since I had DND turned off it didn't matter which choice (Always or When iPhone is Locked) because I assumed that OFF meant OFF. Not quite the case, apparently.

Yes, it is the case. I have "Always" set and DND turned off. I've never had a problem with my phone ringing. I'm glad your problem has been resolved but that's not the reason why.

Reset all settings.

Check if it worked.

Just a thought, has anyone checked the forwarded call settings? This could be sending the calls to voice mail when locked. (actually also when it is not locked as well, but carriers behaviour may differ)

The forward calling settings are carrier dependent, not IOS dependent. The carrier should have a code sequence to check on and off something like hash0000Hash (which is not a code BTW)

I'm sorry but it's really not true. I have not have DND enabled and I've been missing phone calls. Finally decided this morning to try to figure out what's going on. Don't want to leave the phone unlocked (which I used to do) because it uses up too much juice!

I'll try the Assistive suggestion.. But it's annoying to have the small moon on the screen.

Don't leave it unlocked. but find out what is wrong with your phone. Perhaps take it to an Apple store for evaluation. My 5 iPhones all ring when locked, and always have for 8 years.

Here is the problem: if you are using lock screen plus password then there is a good chance you won't hear your phone ring. If you are using lock screen but no password the problem still exists however the odds are a little better that you will hear the ring. The problem is not hardware but entirely software. It has been rampant since the release of IOS 9. This isn't something that can be fixed at the Apple Store or the Genius Bar. If you go that route they will only try to sell you a new phone. They can't fix it because they don't control the IOS code. They are just salespeople. I have tested and managed hardware for over two decades and as a IT Director I am going to take our organization to another brand of phone. Apple won't fix so we move on.

boblarrance wrote:

The problem is not hardware but entirely software.

If that were true, the symptoms would be quite universal (or at least close to it).

I have no problem with ring volume at all, whether the iPhone is locked or unlocked. I do use a passcode.

I believe you have reached an incorrect conclusion.

Enjoy your "move on".