They said it is rare that they would allow a downgrade, but I had a case so it was worth trying. To be honest with you, what kept me going was that so many people kept saying "you should have backed up your data", that I realized no one really understood what my problem was. Once I got someone there to understand I *had* backed up the data, even copied the backup file for extra security, and that the problem was that the APP itself that reads that data had been taken from me, I got some sympathy from them at least. Can you imagine, Amish, if Microsoft had the power to erase all copies of Word from the planet, and did so, leaving everyone with useless .doc files on their hands, what would the reaction be? That's what happened to me.
Thanks for the interest, I'll post the result here :-)