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My Iphone5 has a black screen and won't turn on

So after school one day i took my phone out of my pocket and the screen was black, i was pressing the on and off button for the sound and i could hear the noises, so i decided to restart my phone. After waiting for ten minutes i keep on pressing the restart button and it still would not turn on. Once i got home i plugged my phone into the charger thinking that it might turn on. However it just kept on making the noise as if i was pluging and unplugging the charger repeatedly. I keep on restarting the phone and it still has not turned on. It has been two days and the phone has still not turned on. When i plugged my phone into the the computer thinking i could reset my phone into facotry settings, itunes could not recognized my serial number. Now after not charging it for a day it will not charge at all

iPhone 5, iOS 7.0.4

Posted on Dec 9, 2013 2:09 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2017 2:06 AM

Let us check how to fix the black screen in iPhone:

Method 1:

  • If your device is in complete black mode then press Home button and power button of your iPhone.
  • If the phone turns on then ok, otherwise
  • Go with next process.

for more info visit tohttps://www.appworldin.com/how-to-fix-apple-iphone-6-black-screen-or-wont-turn-o n/

152 replies
Question marked as Top-ranking reply

Mar 23, 2017 2:06 AM in response to marissamadeline

Let us check how to fix the black screen in iPhone:

Method 1:

  • If your device is in complete black mode then press Home button and power button of your iPhone.
  • If the phone turns on then ok, otherwise
  • Go with next process.

for more info visit tohttps://www.appworldin.com/how-to-fix-apple-iphone-6-black-screen-or-wont-turn-o n/

Mar 5, 2017 2:50 AM in response to marissamadeline

I had the same issue this night. Kept me up all night trying to fix it. I have an iPhone 5S.


Suddenly my screen turned black.

I could still hear sounds from my phone.

I spent all night trying to fix it all the while my girlfriend tried to contact me on messenger which I was not able to answer, which made her worried as ****.

Then my battery ran out and phone would not charge.

Spent all night trying to fix the problem.

I finally manager to fix it through brute force (I hit my phone in the back repeatedly while charger was plugged in.

Finally it would turn on.)

Dec 11, 2013 9:32 AM in response to marissamadeline

Hello marissamadeline,


Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:


Will not turn on, will not turn on unless connected to power, or unexpected power off

  1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
  2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
  3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
  4. After at least 30 minutes, if:
    • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen User uploaded file. Then unplug the phone from power. If it immediately turns off, seek service.
    • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
  5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    • If the display turns on, go to step 4.
    • If the display remains black, go to next step.
  6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
  7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

My issue is still not resolved. What do I do next?

Contact Apple Support.

You can find the full article here:

iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802


Thank you for using Apple Support Communities.


Best,

Sheila M.

Jul 11, 2014 10:42 PM in response to marissamadeline

I was experiencing the same issue and serching for an answer but this helped me.!!

If you can't update or restore your iOS device

You can use recovery mode if you can't update or restore your iOS device.

You might need to use recovery mode if:

  • You can't update or restore because iTunes doesn't recognize your device or says it's "in recovery mode".
  • The Apple logo remains onscreen for several minutes with no progress bar.
  • The Connect to iTunes screen appears.

See what to do if the progress bar remains onscreen for several minutes

Use recovery mode

Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.

  1. Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
  2. Plug the device's USB cable into your computer only.
  3. Hold down the device's Home button as you connect the USB cable to it.
  4. When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.



Original post link is this: If you can't update or restore your iOS device

Feb 25, 2014 1:18 AM in response to marissamadeline

Something similar happened to me! I wanted to update my phone so I did, next time I look at my phone its completely black. I press the sleep button and the home button at the same time and separetly, I try charging my phone for 20 minutes and nothing happens! I am currently on itunes, restarting my phone! I hope it works and all my data isnt erased! does anyone know what happened exaclty?

Mar 16, 2016 8:28 PM in response to echolyric

https://www.apple.com/support/iphone/repair/


You could save a substantial sum of money at a reputable non-affiliated repair shop. However, be forewarned of possible issues in the future. Certainly, if the work done by the non-affiliated shop causes a problem, Apple correctly will not fix it. However, there are some Apple fanatics that wildly claim that merely opening the device will cause Apple to refuse ALL future service, in or out of warranty.


Make your own decision. The following will lead you to the appropriate Apple documentation:


http://www.apple.com/support/service/

Select “iPhone”


http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

Select “Learn more about service coverage”


http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne&select=WARRANTY__PRICING

Under Out-of-warranty repair service, select “Read Apple’s Repair Terms and Conditions”


http://www.apple.com/legal/sales-support/terms/repair/

Select “General Terms”


http://www.apple.com/legal/sales-support/terms/repair/

Select “English”


http://www.apple.com/legal/sales-support/terms/repair/generalservice/serviceterm sen/

Scroll down to section 1.10.6


1.10.6 Disclosure of Unauthorized Modifications. During the service ordering process, you must notify Apple of any unauthorized modifications, or any repairs or replacements not performed by Apple or an Apple Authorized Service Provider (“AASP”), that have been made to your product. Apple will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Apple or an AASP. If damage results, Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.

Nov 26, 2014 9:49 AM in response to anstar1

You are the best! Thank you so much for posting this. I was so upset.....


I've had non-stop issues with my iPhone 5 since getting it last year. It *****. The customer support has been terrible. They have put me on hold for hours with a newborn....then they agreed to have someone call me back, and it's been months - no call back. The people in store are awful to deal with. I called the store because the genius bar appointment booking site was down and the rude woman who answered hung up on me.


#endrant


Switching to BlackBerry next week now that I've caught wind of their promo for iPhone users.

My Iphone5 has a black screen and won't turn on

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