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Unable to sync my phone to my iTunes on my computer. Also receive this error message when trying to reload my ipod or iphone. #42404

Have been unable to use my ipod, so tried to sync my iphone to use for audio books and music. Now it won't sync my iphone either and I get this error message which isn't one of the ones listed in help #-42404


debrah012946

Posted on Dec 9, 2013 5:56 PM

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Question marked as Best reply

Posted on Dec 12, 2013 2:47 PM

Hi debrah012946,


Welcome to the Support Communities!

The article below may be able to help you with this.

Click on the link to see more details and screenshots.


iTunes: "Error 42408" or "Error 42404"

http://support.apple.com/kb/TS3258?viewlocale=en_US


Cheers,



- Judy

3 replies

Unable to sync my phone to my iTunes on my computer. Also receive this error message when trying to reload my ipod or iphone. #42404

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