Can't find out how to install firmware upgrade to Airport.

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Can't find out how to install firmware upgrade to Airport.

I have 6.3.1 and need to get 7.3.1 or later. The apple support site puts me in an endless loop without any real help. My airport is working but has blinking orange light. The cable company says we need to get the latest version of Airport firmware in order to have full security and change the light to steady green.

airport extreme-OTHER, Mac OS X (10.7.5)

Posted on Dec 10, 2013 11:54 AM

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Answer 1

Tesserax

Level 10

151,905 points

Dec 10, 2013 12:17 PM in response to gmcmann

You can upgrade/downgrade the AirPort's firmware via the AirPort Utility.

Please check out the following Apple Support article for details.

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Answer 2

gmcmann Author

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Dec 10, 2013 3:43 PM in response to Tesserax

Thanks. The airport utility says I need an upgrade, but the article you sent does not tell me how to do that.

Any other ideas?

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Answer 3

Dec 10, 2013 4:47 PM in response to gmcmann

What version of Airport Utility do you have?

Below is a screen shot of the preferences in AirPort Utility 6.3.2 which is the newest one.

When you open up Airport Utility and then go to Preferences in the menu bar, do you have "Check for updates ehn opening AirPort Utility" checked?

If not, check that box and then quit AirPort Utility.

Open it back up and it should tell you that you have an Update and there should be an "Update" button.

Click the Update button.

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Answer 4

Tesserax

Level 10

151,905 points

Dec 10, 2013 5:40 PM in response to gmcmann

Sure it does ... it is listed under "How do I download and install a firmware update?"

It states:

Make sure you are connected to the Internet.
Open AirPort Utility. (Navigate to the /Applications/Utilities folder, to locate it.) AirPort Utility will display a badge to the right of the name of any AirPort base station in your network that has a firmware update available for it.
Select the AirPort base station you want to update.
Click the Update button.

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Answer 5

gmcmann Author

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Dec 11, 2013 2:10 PM in response to gmcmann

Thanks to both of you. Here is my current status:

Tesserax, I had gone through those steps but I was not getting an Update button. Still am not seeing one.

Joseph Kriz, I went through the steps you gave me, and did not get an update button. When I went to About Airport Utility it says I have version 6.3.1, not 6.3.2, but I am not seeing a way to update.

When I click on the airport icon in the Airport utility I get a dialog box that says, "This version of Airport Utility requires this Airport Extreme use firmware 7.3.1 or later. Use Airport Utility 5.6 to update this base station. Airport Utility 5.6 is available at Airport Service and Support."

But when I go to Airport Service and Support I am not able to update anything. I go to the same place that Tesseract shows in his last post and there is no Update button.

So, I am stuck... Ideas?? I appreciate your help.

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Answer 6