Brought it back to Apple. They said it is dead. Their service people looked at it. They offer me two choices: send to Apple for repairs. Cost 457$. Or They can sell me a replacement model for 400$.
How did it happen. I was at the airport (LAX), the phone said 9% battery, then blacked out. I plugged the charger in. At first the Apple Logo came on and stayed on for about an hour or so. Nothing changed. Cannot move the screen. Then after pressing home and on/off button, it went completely black. There was no water damage, sudden change of temperature, no environmental or accidental issues. It just died.
The phone is 16 months old. I am still tied to the carrier for another year or so on contract, still paying for this **** phone. This is unacceptable. I have heard of design obselence, but this is ridiculous. The bigger Apple gets, the more obnoxious they become and more dependent we are going to be. They should not sell a phone that requires the customer to purchase warranty or extended warranty for that matter. As a product, it should provide a minimum level of warranty, at least if they are going to partner with telephone carriers for 2-3 years. At the minimum, the phone should last that long.
This is absolutely a farce. This just makes me convert to an android user.
