App updates are not showing up in iTunes

I have a notification of 14 apps for updating on my iPad and 15 apps on my iPhone. Yet, nothing is appearing in iTunes on my MacBook Pro / OS 10.9. No matter how often I click "Check for Updates", I am told that there are no updates available for my library. When I check the version numbers of the apps in my iTunes that appear on my iPad & iPhone, they are a version below what is available.


This has only started happening in the last couple of days.

iTunes-OTHER, OS X Mavericks (10.9)

Posted on Dec 13, 2013 4:52 PM

Reply
210 replies

Dec 19, 2013 10:23 AM in response to samaki

I am in the U.S. with one iTunes account for iPhone 5S & iPad 2. I use Windows 7. On Monday 1/216 I called Apple Care on this problem. The senior tech could not help so sent me to an Apple Store where they replaced my phone. Even with a new phone the updates are not working. I can update apps on my desktop with no problem. In the app screen, my iphone and ipad have the words "update all" greyed out and a bunch of apps show up in the list with the word "open" next to them. It seems they are all the latest versions, but I can't get the list to go away. I have reset networks, updated computer software, updated iTunes, and done everything I could think of. Does anyone else have that going on?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App updates are not showing up in iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.