When maximising the window in Facetime, my camera stops working and the other person cannot see me. Any solution?

Hi cpfrances,

Thanks for using Apple Support Communities. This article has some steps you can take to isolate and troubleshoot the issue with your built-in iSight camera:

How to Troubleshoot iSight

http://support.apple.com/kb/ht2090

Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.

Built-in iSight cameras

These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.

1. See if the issue is application-specific.
   Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
2. See if the issue is user-specific.
   Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
3. Find out if the computer recognizes the iSight
   Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
4. Reset SMC or PMU
   Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)

If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.

Cheers,

- Ari

Hi cpfrances,

Thanks for your reply and additional information. It sounds like a different direction may be warranted here. Due to the nature of your issue you may find more information by using another one of Apple's support resources:

http://www.apple.com/support/contact/

Take care,

- Ari

I have the same problem and it appeared with the upgrade to Mavericks.

The camera goes OFF (and appears "paused" to the remote user), when I go to Full Screen.

This support thread is repeated at:

https://discussions.apple.com/thread/5494815