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Outlook 2013 calendar sync to iphone not working

Outlook 2013 calendar sync to iphone not working

iPhone 5s, iOS 7

Posted on Dec 16, 2013 12:12 PM

Reply
140 replies

May 27, 2014 3:12 PM in response to Csound1

Here is an example of a newspaper article discussing a problem in the Apple support forums:

http://www.telegraph.co.uk/technology/apple/10857715/iPhones-frozen-by-hackers-d emanding-ransom.html


It is not clear what raises an issue to the point that a newspaper article is written about it. It does tend to be the longer threads, but this is not the only thread about this Outlook - iPhone issue.

Jun 2, 2014 12:14 PM in response to charlieapple1

I've installed your link to sync my calendar and it works great. I am able to sync my Google calendar, my personal Outlook calendar and my work Outlook calendar. I tried to use it on my boss's computer. It will sync from Outlook to her Google Calendar but instead of showing appointments on her Google calendar, it just says "busy". Any thoughts on what may be going on? This is all on her desktop and we have identical work desktops.

Jun 2, 2014 12:27 PM in response to Genealogy girl

I'm assuming you mean her own calendar to her own Outlook, rather than yours. There is a setting in Google Calendar under sharing somewhere which gives you the option to show people who you share your calendar with to see the detail or show everythign as "busy". I'm not sure exactly where you'll find it but it is there somewhere. This is in case you want the people you share a calendar with to know when you are available (so they can schedule somethign for you) but you don't want them to see the detail of what you're actually doing. It sounds like that's what you've got going on here. It shouldn't happen like this though as you're not 'sharing', unless you are talking about the sharing of your calendar so your boss can see it and vice versa, in which case you are talking about sharing the sharing of someone else's calendar so look for the option which asks you how you want to show your calendar to the other person. But if you are talking about her own calendar synced up with her own Outlook then you shouldn't be seeing it as 'busy' at all. Hope this helps.

Jun 3, 2014 1:03 AM in response to Genealogy girl

Genealogy girl wrote:


We are sharing at all. I tried it on my account and once it worked, we tried it for her account. She is trying to sync her own Outlook calendar to her own Google calendar. She is only doing the one way syncing. Most of her calendar are appointments that are sent to her and she accepted. Would this make a difference?

Google's calendar does not sync with Outlook's calendar, pick one of the two and use that.


Seek assistance in a Google or Microsoft forum, Apple have nothing to do with either of their products.

Jun 4, 2014 6:02 AM in response to Rob1130

I went through two days of crap trying to get my MSOutlook 2013 to sync contacts, calendar, notes, to my iPhone -- a task which I've had no problem with from the very first time I got my iPhone 4S.


Seems that after the iTunes update 11.1.4.xx, it simply no longer works. On the phone for an hour with Apple support. Everything we tried failed. Then the guy says, "Well, this is the first step in the direction that Apple is going -- you won't be able to sync at all with Outlook, only with information you put on the Cloud." Swell, I love putting tons of sensitive information on the Cloud so it can be readily hacked,and plumbed for data so that ad content can be better directed at me.


Worse, I dug up a lot of info on Apple and MS support sites, and the workarounds for getting this accomplished are just horrible.


So, I uninstalled iTunes 11.1.4.xx, found a site with old versions of iTunes (awesome resource, by the way! -- http://www.oldapps.com/itunes.php), found v 11.1.0, installed that, and voila! everything now syncs with no problem.


Like Apple's refusal to support Flash on their mobile devices, this smacks of utter arrogance and contempt for their users. How many millions of people must use iTunes on their PCs with MSOutlook? Did they not test this revision before sending it out?


"Hello, Samsung, send me one of those nifty Galaxy S4 units." No wonder Android is eating iOS's lunch.


Regardless, until I read something concrete that this particular bug has been fixed, I won't be updating my iTunes software.

Jun 4, 2014 10:22 AM in response to djgibboni

The admission by Apple that they are stopping Outlook non-cloud syncing is interesting. Many of us had suspected that, but the Apple support person with whom I spent many hours said Outlook non-icloud syncing was still being supported for Outlook 2010 but not for Outlook 2013, but he thought it should work with Outlook 2013.


But aside from the privacy downside of using iCloud, syncing Outlook with iCloud is terribly kludgy, as I've detailed at http://social.technet.microsoft.com/Forums/en-US/ca3191f4-2c1e-4b52-a563-177877a 89ee8/is-outlook-icloud-syncing-hopelessly-kludgy


It is so weird that there is a huge amount of news coverage for the various new minor features in iOS 8, but no coverage of this syncing that is so important on a day-to-day basis and seems likely to be what gets me to abandon iOS. Much of the media just feeds on press releases and events, and it is rare that we see stories about the huge problems in the exisiting software as discussed in this thread. It is hard to tell how much of the problem is co-opted journalist, or instead journalists who are just cutting corners.

Jun 7, 2014 12:29 PM in response to Rob1130

I found a way to sync Outlook 2013 (32-bit) on my PC running Windows 7 x64 (Home Premium) to my iPhone 5s (running ios 7.1.1) through iTunes (ver. 11.1.5.5). I may not have all of the steps or may have included too many, but the sync can be done without using icloud or any other intermediary software.


1. In testing various techniques, I inadvertently wiped out all data on my iPhone, so I started with a blank slate, so to speak, on my iPhone. Because Outlook contained all of my data, this didn’t matter for me. If it matters to you, then backup the data on your iPhone before proceeding. (With your iPhone connected to your computer, open iTunes, click on the iphone tab and then the Summary Tab - under “Backups”, choose “Back Up Now”)


2. In Outlook, make sure that you can view all of your contacts, calendars, etc.

(a) On the Home tab, click on “People” at the very bottom of your screen. Make sure that when you see your data, that you are on “Contacts-Outlook” under “My Contacts” (leftmost column, near the top). (If you are not using “Contacts-Outlook, that is a topic for someone else.)

(b) On the Home tab, click on “Calendar” at the very bottom of your screen. In the leftmost column, under “My Calendars”, make sure that the ONLY box that is checked is “Calendar - Outlook”.

(c) I don’t use Outlook for email, so I cannot say anything about how to set that up.


3. In Outlook, I de-activated all plug-ins except for the iTunes plug-in. I don’t know if de-activating the other plug-ins is necessary, but someone else suggested it, so I did it. Make sure that your iTunes plug-in is activated in Outlook. (Files -> Options -> Add-ins -> Manage: (bottom of window), and hit the “Go...” button). Make sure that iTunes plug-in is checked and everything else is unchecked (the sync may still work if other items are checked - I just don’t know.)


4. In iTunes (with your phone recognized by iTunes), click on your iPhone tab (upper right); then click on the Info tab, and check “Sync Contacts with Outlook”, check “All Contacts”, and check “Sync Calendars with Outlook”, pick “All Calendars”. Under “Advanced”, if you want a two-way initial sync (items deleted from Outlook, but not from your iPhone, will come back into Outlook, and vice-versa), then don’t check anything. If you want to start with Outlook being the master data file, then under “Replace information on this iPhone”, check the appropriate boxes, and the Outlook data will overwrite the iPhone on the initial sync. You don't need to check these boxes again, and you will have an accurate 2-way sync.


5. Click sync at bottom right of screen.


I hope that this works for you too.

Jun 30, 2014 2:37 PM in response to Rob1130

User uploaded file

I was having the same problem when trying to sync my 2013 Calendar to IPhone 5. Same as above response from ConradLaw


Connect your device and open ITunes.

Click on your device

Click on Info tab

Check Sync Calendars >Select Outlook

Below that select All Calendars

Scroll to the Bottom and under Advanced >Replace information on this IPhone

Check Calendars

Click Apply button on the bottom right


Updates every time now. Hope this helps.

Aug 1, 2014 3:23 AM in response to djgibboni

Thanks!!!! It works!


Just a note: I needed to do a very clean uninstall of Itunes and all Apple related crap.

Important also to uninstall in the rigth order, you find instructions in support forum (I only have it in swedish....)


Note 2: uncheck for automatic updates!


Note 3:

I work as a freelancer, have several mail accounts (POP, IMAP, Exchange), use Outlook on PC, iPhone, several calendars.

The infrastructure from MS and Apple is NOT built to make life easy! I have a customer that avoids everything from these companies. Their IT environment is unique, but it works all the time, with a minumum of support.

Aug 15, 2014 1:26 AM in response to conradlaw

I was really hoping this solution would work -- it seems like it should. But for me (Win 8.1, IPhone 4S, itunes 11.3.1 64bit), it didn't. I followed the instructions to the letter. It did pop up \ new questions about making sure I wanted to sync with this account (answered yes, hopefully). And the progress bars went through the "sync calendar" and "sync contacts" cycles. But at the end the calendars did not sync: new items in my IPhone did not transfer to the Outlook calendar, and vice versa. I'm going to try rolling back to 11.1.0 as djgibboni suggests and see if that works.

Outlook 2013 calendar sync to iphone not working

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