You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Outlook 2013 calendar sync to iphone not working

Outlook 2013 calendar sync to iphone not working

iPhone 5s, iOS 7

Posted on Dec 16, 2013 12:12 PM

Reply
140 replies

Sep 18, 2014 5:57 PM in response to jimbob5941

I'm surprised you've gotten it to work with iTunes 11.4.xx. I had to go back to 11.1.xx to get the syncing to work again.


But you're exactly correct -- a change of this magnitude is made blithely without either company sharing the information. That Apple insists we move information via their iCloud suggests that they're making money by reading that uploaded information, and selling it.

Sep 18, 2014 8:20 PM in response to djgibboni

I agree that jimbob5941's post was not only well said, but a cause for optimism, sort of like detecting a heartbeat on an electrocardiogram during a resuscitation. My iTunes 11.3 is offering an upgrade to 11.4, presumably part of the iOS 8 release preparation. Is it overoptimistic to try USB sync again to see if it was fixed? Has anyone tried recently to see if this was fixed? Even if Apple never admitted there was a problem, will they announce that the problem was fixed*?


* If indeed it was fixed. jimbob5941's assumption that the problem is a fragility that is still there seems like a more likely an explanation.

Sep 18, 2014 8:38 PM in response to segalsegal

Heck I don't know what's going on ... I just don't think it's an irrational expectation for me to think that two of the biggest companies in the world to keep us informed of their plans and decisions that impact us as their customers.


Please note I am running Outlook 2010 not 2013....


While I have a license for both versions.................. I intentionally chose the path of least resistance............


I installed 11.4 because I do want to upgrade my 5s to iOS 8 after some reasonable waiting period for the bugs to be resolved............

Oct 14, 2014 10:38 AM in response to ntvtxn

I've also looked in the Help files and documentation. The information about sync Win PC with an iPhone through iTunes is so vague that it could be read both ways -- yes, you can still sync Win PC Outlook with iPhone through iOS and no, you can't. In reading this thread -- I'm still unclear whether it's yes or no. Thanks to anyone who can confirm whether this feature is gone or broken for a lot of people.

Oct 14, 2014 12:07 PM in response to ntvtxn

I was describing the Outlook - iOS sync to an expert last week who told me that he spent many hours on this for a client last month and got it to work, but it was very brittle and there was no simple fix. His conclusion was that the sync can work, but it is so brittle that it won't work in most cases and that it can stop working without notice.


So it is indeed a big mess. I'd say that Apple should be ashamed of this mess, but I don't know how much of the blame belongs to Microsoft. But both Apple and Microsoft should be shamed for not commenting on this situation publicly. The senior leadership at Google knows about this mess. If I were them, I'd make fun of Apple or Microsoft for this mess.

Oct 14, 2014 12:41 PM in response to Csound1

Csound1 wrote:


Apple sync systems are not 'brittle'. They either work correctly (as this did in the past) or they don't work because they have been deprecated. Which may be the case here.

This is the opposite of what an expert on Microsoft systems told me last week. He was able, after considerable effort, to get USB syncing working at least temporarily, with current versions, while many of us have not been able to get it to work for months. Maybe he's wrong, but we should at least consider the possibility that he's right.


This thread, of course, suffers from ascertainment bias in that people for whom USB syncing still works won't find this thread. We need other types of information to assess brittle versus broken. That's why I asked that expert.

Oct 14, 2014 2:42 PM in response to segalsegal

segalsegal wrote:


Csound1 wrote:


Apple sync systems are not 'brittle'. They either work correctly (as this did in the past) or they don't work because they have been deprecated. Which may be the case here.

This is the opposite of what an expert on Microsoft systems told me last week. He was able, after considerable effort, to get USB syncing working at least temporarily, with current versions,

We have different ideas of what constitutes 'working' then. To me that is not working in any sensible or deployable fashion. But then I don't work for Microsoft.

Oct 16, 2014 9:54 AM in response to segalsegal

I got so fed up with the workarounds not working, so I took the leap and tried third party software. Of course, syncing Outlook through iTunes free is ideal as it doesn't cost anything. But what good is it if I'm spending all this time reading forums and trying your great suggestions. Decided to try AkrutoSync from www.akruto.com and it works! My favorite part is that it does not require iTunes, which always slows my computer.

Outlook 2013 calendar sync to iphone not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.