Apple Event: May 7th at 7 am PT
My apple tv 3 is connected to our wireless network but will not connect to the internet. I also cannot turn on home sharing. All the other wireless devices in our house have no problem with the internet. I have hooked the apple tv up to the computer and restored the factory defaults but that did not help. Any suggestions?
Apple TV (3rd generation)
try connecting it by ethernet see if it change things
also if your wifi router have the default name rather then what you set then maybe you are not connecting to the wifi network you think you are but just an unprotected wifi network close by using the same SSID
did you ever get this problem fixed? i am having the exact same one i have tried EVERYTHING
have you tried connecting using ethernet to see if it's a wifi issue ?
and have you verified that the required ports are allowed on the network ?
TCP and UDP ports and protocols used by Apple TV - Apple Support
TCP and UDP ports used by Apple software products - Apple Support
apple tv is connected to the network but won't connect to internet?
