rjgodbey
Level 1 (3 points)

Q: Use Apple Store Gift Card to Buy iTunes Gift Card?

When calling Apple, they state you can't buy a gift card with a gift card, yet, I've done this in store before.  Is there any way to this online?  Thanks for your help...

MacBook Pro, Mac OS X (10.6.4)

Posted on Dec 23, 2013 8:23 AM

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rjgodbey

Q: Use Apple Store Gift Card to Buy iTunes Gift Card?

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  • Helpful answers

  • by Dah•veed,

    Dah•veed Dah•veed Dec 23, 2013 12:43 PM in response to rjgodbey
    Level 7 (34,626 points)
    Mac App Store
    Dec 23, 2013 12:43 PM in response to rjgodbey

    yet, I've done this in store before.

    Perhaps the policy changed. The current answer is no, you amy not do it.

  • by Pasha_apple,

    Pasha_apple Pasha_apple Jan 19, 2014 10:58 PM in response to rjgodbey
    Level 1 (0 points)
    Jan 19, 2014 10:58 PM in response to rjgodbey

    Hi rjgodbey,

     

    Click this link and redeem your Apple Store Gift Card:

     

    http://store.apple.com/us/browse/home/giftcards/redeem

     

    You can also contact this number:

     

    By calling 1-800-MY-APPLE.

    Your Apple Specialist will need the PIN (located under the scratch-off surface on the back). Remember to keep the card until you receive your item(s).

     

    Be sure to sign to your Apple ID. If you are not intereseted then you can swap it with my iTunes Gift Card, reply if interested.

     

    Cheers!

  • by seventy one,

    seventy one seventy one Jan 20, 2014 12:25 AM in response to rjgodbey
    Level 6 (15,053 points)
    Peripherals
    Jan 20, 2014 12:25 AM in response to rjgodbey

    As I wrote a few moments ago in the post above this one ...

     

    You should not try to make contact to exchange your card via this medium.   It is unsafe to publish your contact number or respond to anyone elses.   No disrespect to Pasha_apple, it's all about personal security.

  • by timskliu,Helpful

    timskliu timskliu Feb 13, 2015 12:48 PM in response to rjgodbey
    Level 1 (5 points)
    Feb 13, 2015 12:48 PM in response to rjgodbey

    You can contact Apple by phone to convert an Apple Store Gift Card to an iTunes Gift Code that is emailed to you. There is no ONLINE method.

     

    Here are the steps that I just followed:

     

    1. Call Apple at 1-800-MY-APPLE (1-800-676-2775) [in the U.S.]

    2. Get connected to Gift Cards Sales

    3. Provide the following info:
         - Gift Card Number: 18-digit number under the bar code on the back of the gift card

         - PIN code: 16-character code on the back of the gift card

          - Your name

          - email address

    4. Stay on the call to confirm that you received the email with the subject line: "Your iTunes Gift Code" before hanging up

    5. The email will have a 16-character code that you can use in iTunes


    Cheers!


    p.s. Though the webpage http://store.apple.com/us/accessories/giftcards/redeem states you can click on the "Apple Store Gift Card" tab in the Payment section, this option is actually NOT available when you try to purchase an iTunes Gift Card online.

  • by Applegrandson,

    Applegrandson Applegrandson Aug 28, 2016 4:18 AM in response to timskliu
    Level 1 (12 points)
    iTunes
    Aug 28, 2016 4:18 AM in response to timskliu

    Thank you.

  • by Shallo,

    Shallo Shallo Sep 3, 2016 12:55 AM in response to rjgodbey
    Level 1 (8 points)
    Mac App Store
    Sep 3, 2016 12:55 AM in response to rjgodbey

    hello, I got a problem to use apple store gift card to buy itunes gift card.

    Because I am not In USA now. Now i am at Thailand I can't call to Apple store contact. So do you have anyother suggestion for me? i want to change to itune gift card for my apple store gift card . Thanks !