windows 8.1 itunes wont recognize ipad

itunes wont recognize my ipad all of a sudden. running windows 8

iPad 2, Windows 8

Posted on Dec 23, 2013 6:08 PM

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92 replies

Apr 8, 2014 4:11 AM in response to azlwcats

I just did everything that Mario said and it doesn't work. It recognises both my ipad 2 and my iphone as "iphone" and it continues to say 'error occured'. I have uninstalled Itunes and the software completely and re-installed it. I too have experienced this issue after my windows 8 updated. I just tried again and now it does not recognise my ipad air. Do you think if i downloaded itunes on a different computer it would work? Any suggestions guys?

Apr 18, 2014 10:36 AM in response to johnb1884

Hi johnb1884,


Thank you so much for your excellent information regarding iPhone/iPad not being recognised by Windows 8.1, I followed your instructions to the letter and all are now working perfectly. I tried all the other suggestions on the forum but yours was the only one that did the business, you are a star!


Many thanks from a grateful Windows and Apple user


Don

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windows 8.1 itunes wont recognize ipad

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