error 11556 is ocuring pls help me

Hello, jess_05.

Thank you for the question. Here are the troubleshooting steps for the error 11556 that you are receiving.

"Error 11556"

This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.

The most common example of this is trying to sign in while limited to iTunes U by Parental Controls.

For more information, see the steps from iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store.

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/ts3297

Cheers,

Jason H.

I had a similar problem on my Mac Mini and wound up fixxing it myself. Perhaps you could try my solution: https://discussions.apple.com/thread/5709578