Ipod skips songs and / or freezes, won't play any song

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Level 1

9 points

Ipod skips songs and / or freezes, won't play any song

Listening to my ipod I skipped to next track, but no sound came. Looking at display I noticed that the ipod had skipped about twenty tracks. Tried going back to track I wanted to play but ipod wouldn't play it - time display stuck at 0.00 for a few mins then skipped to next track, same problem. Went to completely different track - same problem.

Checked on itunes - all songs played fine, both those listed under my home hard drive, and those listed under the ipod's drive on itunes.

Resynched ipod - same problem - initially one or two songs would play, but when trying to play the specific track I first tried, it would skip through the next twenty or so tracks then stop playing anything.

Tried soft reset - same problem.

Tried restoring to factory settings - same problem.

Took to apple store genius bar - they made no attempt to work out what was going wrong, just replaced ipod as it was still under warranty. Got home and resynched all songs - same problem!

This suggests it is a problem with the song files, but I don't understand why they play fine on itunes. Also, the file type (mp3), bit rate, sample rate, file size, etc is exactly the same in both locations.

Have tried all troubleshooting tips on this site, and all software is latest version.

Any ideas?

iPod classic 160GB (Late 2009), Windows Vista

Posted on Dec 27, 2013 10:20 AM

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Answer 1

Best reply

Lucas Novaes

Level 1

5 points

Dec 27, 2013 10:48 AM in response to Chris Storer

Hi Chris,

Did you have already try to create an .aac version of your tracks? (Like an iTunes standard version)

I had the same problems, some time ago. The music keeps skeeping, till I made it, and now it plays fine.

Some britate can be recognized by the iPod and some no. Unfortunately the Mac/PC can recognize thousands more.

Basic content that can be useful: http://support.apple.com/kb/ht1550

Good Luck. 🙂

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Answer 2

Chris Storer Author

Level 1

9 points

Dec 28, 2013 10:29 AM in response to Lucas Novaes

Hi Lucas,

That seems to have helped - thanks. I've converted the songs that were skipping to AAC. Any idea why they suddenly stopped working as mp3s? They have been played many times before and worked fine!

Anyway, hopefully that's solved the problem, although with over 20000 tracks there may be others with the same problem that I haven't found yet!

Chris

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Answer 3

Dec 28, 2013 12:58 PM in response to Chris Storer

Good night, Chris.

Well, it may have lots of reasons: changing files from original folders, uninstall/install codecs in other programs, errors on iTunes Sync service, deleted .dll's, viruses and etc...

To easier the work for you, you can do it in all your iTunes library or make a backup of your files and reinstall iTunes (enjoy to update it, if you haven't yet).

Try "consolidate files" also, it can avoid that iTunes search from the files in wrong places, and automatically organize your .mp3/.aac files.

In a last tool, try to change the iTunes import preferences.

Once you are in a high step level, give a glance on this things on:

https://discussions.apple.com/thread/2199128

and give a special look to this scripts:

http://samsoft.org.uk/iTunes/scripts.asp

Hope to help.

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