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iPhone 5 turns off with 20% battery life left, what to do?

Hi,


For the last couple of weeks, my iPhone 5 turns automatically off when battery life is still 15-20 or even 30 percent. The only way to get my iPhone back on is when I charge it. Does anyone have a solution for this problem as it is really annoying?


Thanks,

Tamara

iPhone 5, iOS 7.0.4

Posted on Dec 28, 2013 9:35 AM

Reply
Question marked as Best reply

Posted on Dec 28, 2013 10:47 AM

Hello Tamara,


Would be a good idea to restore it like new, to help you with it, try using this article

http://support.apple.com/kb/ht1414


Remember to back it up:

http://support.apple.com/kb/ht1766

4 replies

Mar 20, 2014 10:57 AM in response to timtam84

Hi, I'm having the same problem as well. It turns off after reaching 20-30% and asks for recharge, then after 5 minutes I can turn it back on, but it keeps turning off unexpectedly.

Bad thing is that my warranty expired 130 days ago. Apple doesn't want cover a new battery replacement (and it costs $400 here in Brazil)

Clearly it's a manufacturer malfunctioning. Many people is complaining about battery issues.


How did you proceed with it? Did you solve this problem? I have an Iphone 5 with iOS 7.1

Thanks

iPhone 5 turns off with 20% battery life left, what to do?

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