My emoji keyboard sends me to my home screen when I click on them, why?

Whenever I try go use my emojis in a text it sends me to my home screen when I click on them

iPhone 5s

Posted on Dec 28, 2013 7:39 PM

Reply
4 replies

Dec 31, 2013 9:25 AM in response to Karen_

Hello, Karen.


Thank you for visiting Apple Support Communities.


Try closing all applications in multitasking and power cycling the device. Test using emoji after processing these steps.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


If the issue persists, try removing and installing the emoji keyboard.


iOS: Using emoji

http://support.apple.com/kb/ht4976



Cheers,


Jason H.

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My emoji keyboard sends me to my home screen when I click on them, why?

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