We received an e-mail from AT&T with The instructions to unlock,but when we put The new sim Card os notícias recognized to be activated by The iphone.
We tried back up and restore with AT&T sim Card. And with The new Sim Card.
Could someone help?
Thank You!
The back up and restore we are making overseas in Brasil.
iPhone 5, iOS 7.0.4
Did you actually fill out AT&T's unlock request form, and if so AT&T tell you that they'd actually processed the unlock? Or did they just send you the instructions?
iPhone: About unlocking
http://support.apple.com/kb/HT5014
We filled out The unlock request form,and after 10 days we received an e-mail informing That it. Wal approved and with The instructions to unlock, but without success.
OK, thanks. When you restored the iPhone, did you get the message that your iPhone was now unlocked? If so, then it should be unlocked and all you need to do now is contact the new cell carrier to activate your iPhone. If you are receiving a message on the iPhone other than that it needs to be activated, please post the exact text of the message, or a screen shot of the iPhone.
Regards.
Hello,
I didn´t receive the unlock message.
Just received the activation message on the phone and after I made all the steps with my local sim card, there was the message that my Sim Card is not compatible.
Did you wait the 24 hours as the email states? If so, you need to restore the phone as new first, you cannot restore from a backup first. You cannot restore the backup until the phone is unlocked.
Hello,
I waited th 24 hours.
I´m not sure if I made the restore as a new one.
How do I make this?
Thank You
Toni Martins wrote:
Hello,
I didn´t receive the unlock message.
Just received the activation message on the phone and after I made all the steps with my local sim card, there was the message that my Sim Card is not compatible.
Then your iPhone would not seem to be unlocked. If it's been a couple of days since AT&T sent you the email, you can try Apple's instructions again as ckuan posted below:
http://support.apple.com/kb/HT5014
but if you still don't get the "your iPhone is now unlocked" message, then AT&T probably did not actually process the unlock and you'll need to get back in touch with them.
Regards.
Message was edited by: varjak paw
Connect the phone to the computer with iTunes, select the iPhone and then click on the button that says Restore. See this support document for the button to push. Just make sure you do not select restore from backup. http://support.apple.com/kb/HT1414
Hello,
Received the e-mail this sunday at 5 pm.
Maybe I´ll wait a couple days more.
Tks
Happy New Year!
Thank You.
You're welcome.
Thank You.
I did this, now that I saw the link again.
I will wait one or two days more and try again
Happy new Year!
Hello who can help to unlock my Iphone 5 Operator :AT&T USA
pls
<E-mail Edited by Host>
Did you read the thread to which you posted?
You must contact AT&T to see if you qualify to have the iPhone unlocked.
Suggest you start here:
https://www.att.com/deviceunlock/client/en_US/
FYI: not very wise to post your email address in a public forum, but the
spiders do appreciate it. Hope you like a full inbox...
Unlock iphone 5 AT&T
